About the role
Position: Product Manager Location: Denver, CO Job Id: 2677 # of Openings: 1 Title: Product Manager Reporting to: Senior Director, Product Management Location: Denver, CO Employee Category: Salary, Exempt POSITION DESCRIPTION: As a Product Manager, you will work with cross-functional stakeholders to translate product strategy and customer insights into a roadmap of prioritized, well-defined user stories. You will own the strategy, backlog, and delivery of one or more products within our portfolio of luxury travel experiences—spanning member-facing web and mobile applications, internal tools for our concierge and ambassador teams, and partner-facing platforms. The scope of this role may evolve over time as the company and team grow. Our Engineering team is AI-forward by culture and conviction. We build with and alongside AI—including Claude—and we are looking for a PM who shares that mindset. We want someone who sees AI as a lever for better member experiences and team efficiency, not just a buzzword. ESSENTIAL JOB DUTIES AND
RESPONSIBILITIES: Own and maintain a strategic product roadmap; translate business goals and user insights into a prioritized backlog of well-defined stories in Jira Serve as the liaison between stakeholders and engineering, clearly representing business needs while championing the end user Partner closely with engineering and design (Figma) to provide real-time feedback, unblock decisions, and maintain shared clarity on goals and acceptance criteria Define success metrics and KPIs for your product areas; use behavioral data from tools like Clarity and FullStory to inform prioritization and validate outcomes Conduct ongoing discovery—user interviews, session recordings, support trends—and feed learnings directly into product strategy Communicate roadmap status, risks, and decisions clearly and proactively to stakeholders at all levels Evaluate and advocate for AI-powered features and tooling—including Claude—that improve member experience or team effectiveness Know when to say “not now” versus “no”—you are not done when you find a solution Other duties as assigned. EDUCATION, SKILLS, AND EXPERIENCE: 3–5 years of product management experience, ideally with consumer-facing digital products Proficiency with agile tools and workflows—comfortable writing stories in Jira, running sprint ceremonies, and iterating toward outcomes Proven ability to balance competing priorities and make clear, data-informed tradeoffs Familiarity with behavioral analytics tools such as Clarity or FullStory; comfort deriving actionable insights from usage data Experience working alongside design in Figma—able to review wireframes, provide feedback, and collaborate on prototypes Outstanding communication and stakeholder management skills; high EQ Servant leader mindset—energized by unblocking your team and removing ambiguity Understands MVP concepts and can ship value incrementally without waiting for perfection Genuine curiosity about AI tools (e.g., Claude) and how to apply them to product and workflow problems Highly detail-oriented—ability to plan, organize, develop roadmaps, and negotiate solutions with business stakeholders BA/BS in a relevant field or commensurate experience