About the role
TrueBiz is a YC-backed merchant risk intelligence platform helping financial institutions understand whether the businesses they serve are legitimate.
We’re at a rare stage as a company: we already work with some of the largest companies in payments and financial services, but we’re still a small team where exceptional people can have an enormous impact on what gets built and how the company develops.
We’ve intentionally stayed lean, moved quickly, and given people much more ownership than they would typically have at a company with our level of enterprise traction. There are very few layers between identifying an important problem and actually solving it.
The mission matters too. Our technology helps stop fraudulent and abusive businesses from gaining access to the financial system, while helping legitimate businesses get approved faster and with less friction.
We’re now hiring our first Head of Operations. You’ll work directly with the CEO and have a broad mandate to help build the operating foundation for the next stage of TrueBiz.
This is a role for someone who wants to be close to the decisions, take real ownership, and help shape a company rather than simply operate within one.
Business & financial operations
- Own financial planning across revenue, costs, cash and headcount
- Build models and scenario analyses that inform company decisions
- Develop a deep understanding of the economics of the business
- Lead important vendor and commercial negotiations
- Identify opportunities to improve efficiency and allocate resources more effectively
- Turn analysis into clear recommendations for the CEO and leadership team
Company execution
- Design and own the company’s operating cadence, including planning, goals and progress tracking
- Build lightweight systems that create accountability without unnecessary bureaucracy
