About the role
Job Title: Credentialing Lead
Department: Clinical Operations
Reports to: Head of Clinical Operations
About Luna Joy
Luna Joy is a leading provider of mental health services, specializing in supporting women through their mental wellness journey. We offer holistic therapy and medication management to help women overcome challenges like postpartum mental health issues. Our dedicated team of professionals works in a collaborative, flexible, and remote environment, ensuring comprehensive care for our clients. We are rapidly expanding and committed to improving access to quality mental health services across the U.S.
Founded by Dr. Sipra Laddha and Shama Rathi, two psychiatrists who saw the maternal mental health crisis firsthand and decided to build the infrastructure they wished they had.
Job Overview
We are looking for a Credentialing Lead to join our growing team. As the Credentialing Lead, you will be responsible for overseeing and executing end-to-end provider credentialing and re-credentialing processes across multiple payers and states. You will ensure compliance with regulatory requirements, payer standards, and internal SLAs while supporting operational scalability as LunaJoy continues to grow. In your first 60 days, you will own the end-to-end enrollment for 50 new providers across our 5 newest expansion states.
You will work closely with clinicians, payer representatives, operations, and clinical leadership to ensure providers are credentialed efficiently and accurately, enabling timely access to care for our patients. This role requires strong attention to detail, ownership, and the ability to improve processes in a fast-paced, mission-driven environment.
