Location: Malaysia (Territory-based: Johor Bahru (JB) / North Malaysia (Penang & Kedah) / East Malaysia (Sabah & Sarawak)) Employment Type: Full-time Reporting To: Country Lead (Malaysia)
HitPay is a unified commerce and payments platform that helps businesses accept payments online and in-store—cards, local payment methods, e-wallets, BNPL, payment links, and integrations (e.g., Shopify / WooCommerce / Wix). We work with fast-growing SMBs across APAC to help them increase conversion, reduce payment friction, and operate more efficiently.
We’re hiring territory-based sales owners to drive merchant acquisition and growth across key regions in Malaysia. You will own your territory end-to-end: building pipeline, pitching HitPay, closing merchants, and ensuring a smooth activation journey in partnership with internal onboarding/support teams.
This is a hands-on role for someone who is comfortable both in the field (merchant visits, walk-ins, local networking) and inside sales (calls, WhatsApp follow-ups, remote demos).
Candidates will be hired for one of the following territories:
North Malaysia (Penang & Kedah)
East Malaysia (Sabah & Sarawak) (travel required within East Malaysia)
Own merchant acquisition in your territory: prospect, pitch, negotiate, and close.
Build a steady pipeline of SMBs across key verticals (retail, F&B, services, e-commerce, multi-outlet businesses).
Sell HitPay’s solutions including:
Run discovery calls/meetings and recommend the right setup based on merchant needs.
Work closely with onboarding/compliance/support teams to drive fast activation and first transaction.
Create local lead engines (referrals, merchant clusters, communities, web agencies/accountants/SME enablers) as a source of leads —this is not a dedicated partnerships role.
Maintain accurate CRM updates and provide weekly visibility on pipeline, forecast, and on-ground insights.
Qualified leads created per week
New merchants activated per month (and time-to-first-transaction)
Activation conversion rate
Revenue/TPV contribution from your territory
Early retention of newly onboarded merchants (reducing early churn)
2–7+ years of quota-carrying B2B sales experience (payments/fintech/POS/SaaS/telco/logistics are all relevant).
Strong prospecting ability and consistent closing track record with SMBs.
Comfortable with field sales (merchant visits) and high follow-up intensity (calls/WhatsApp).
Able to work independently with strong territory planning (prioritization, routing, segmentation).
Good understanding of payments and/or e-commerce workflows (checkout, gateways, QR/bank methods, terminals).
Bahasa Malaysia + English required. (Mandarin and local dialects are a plus depending on territory.)
Experience selling payment gateways, POS terminals, e-commerce plugins, or merchant acquiring.
Existing SMB network in your assigned region.
Familiarity with Shopify/WooCommerce/Wix merchants and agency ecosystems.
HitPay is a full stack payments infrastructure platform designed for growing businesses in APAC. Founded in 2016 and headquartered in Singapore, HitPay unifies e-commerce, point of sale, and B2B payments into a single platform. The company is regulated in 6 APAC jurisdictions and backed by leading global investors, including Tiger Global, Y Combinator, Global Founders Capital, and HOF Capital.
Salary
$800 - $2
Location
Remote
Experience
3+ years