Head of Design

Head of Design | Thatch Careers Product Solutions Resources Pricing Company Sign in Get started Back to all Roles Head of Design at Thatch Location Austin, Texas; New York, New York; San Francisco, California; Remote (US)

Compensation $220,000 - $290,000 USD

About

the role Healthcare in America is notoriously complex, opaque, and outdated. We’ve been conditioned to have low expectations for the user experience in healthcare, accepting clunky portals, confusing workflows, and endless toil as the cost of doing business. At Thatch, we believe great design is a missing catalyst for fixing healthcare. We’re rebuilding health

benefits from the ground up to create a personalized, transparent, and genuinely joyful experience for every employee, employer, broker, and partner we work with. As our Head of Design, you’ll lead product and brand design at Thatch and help us set a new bar for what healthcare can look and feel like. You’ll lead and grow an exceptional design team, set the creative direction for the company, and bring consumer-grade craft and polish to every experience we create.

What you'll do Set and execute a design strategy across our product, website, brand, and marketing experiences. Lead, develop, and grow a high-performing team of product and brand designers. Set a high bar for craft and create a culture of thoughtful, direct design critique and continuous improvement. Think from first principles about complex healthcare experiences and make them simple, intuitive, and beautiful. Partner closely with Product, Engineering, Marketing, Sales, and Operations to understand our users and ship high-impact work quickly. Background we're looking for 7+ years of design experience, including 3+ years leading and developing design teams. Exceptional design taste and a track record of delivering high-quality product experiences. Significant experience as both an individual contributor and design leader. Experience setting design direction and raising the quality bar across a team or organization. Experience operating in a fast-moving, high-growth technology company. Experience we’d be particularly excited about Experience across both product and brand design. Experience simplifying complex or regulated products. A background spanning both B2B and B2C experiences. Experience working in a fast-moving agency or studio environment. Healthcare experience is helpful, but not required. What to expect We aim to keep the process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. You can expect: Recruiter Conversation: 30 minutes to discuss your background, what you’re looking for, and

the role. Hiring Manager Conversation: 30 minutes with our President to talk about your experience and approach to design leadership. Portfolio Review: 60 minutes with members of the design team to walk through your work and impact. Functional Interviews: Three 30-minute conversations with team members to go deeper into how you think, lead, and work with others. Executive Conversation: 30 minutes with our CEO to discuss leadership, values, and building at Thatch. Apply for this position Legal First Name * Last Name * Preferred First Name Email * Phone * Resume/CV * Cover Letter LinkedIn Profile * Portfolio/Website * What’s one example of how you raised the quality of design across a team, not just in your own work? * What product or company do you think is setting the bar for great design today, and why? * Remote work location (City, State) * Will you require visa sponsorship for employment authorization in the US, either now or in the future? * -- Select an option -- Yes No Equal Employment Opportunity Information To help us comply with federal and state equal opportunity employment regulations, we invite you to voluntarily provide the following demographic information. This data is collected for statistical reporting purposes only and plays no role in the evaluation of your application. Your decision to provide or withhold this information will not impact your candidacy in any way. We appreciate your participation in helping us foster a fair and inclusive hiring process. Veteran Status -- Select an option -- I don't wish to answer I identify as one or more of the classifications of a protected veteran I am not a protected veteran Race -- Select an option -- Decline To Self Identify Two or More Races Native Hawaiian or Other Pacific Islander White Hispanic or Latino Black or African American Asian American Indian or Alaskan Native Gender -- Select an option -- Decline To Self Identify Female Male Submit Application Building a healthcare system people love Use cases Startups Small businesses Enterprise Brokers Resources ICHRA QSEHRA vs ICHRA Group plans vs ICHRA Company

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