About the role
Who We Are We are a global food brand built for people who truly care about what they eat, even when life gets busy. From Europe to Australia and across the US, we support busy food lovers who see meals as more than just a task, but as part of how they live, feel, and connect. We bring ease and inspiration into everyday eating. Whether it’s a quick meal or a more mindful cooking moment, we create flexible, high-quality options that help people enjoy food that feels good, simply and naturally. Our brand vision is to make great food feel effortless and exciting every day. We believe eating well should be personal, flexible, and full of enjoyment. This position is for an assertive person who can work in our IT team, and provide delightful and inspiring in house support to manage IT infrastructure, manage relationships with local vendors, and ensure a secure business operations in a timely manner.
The role in a nutshell We are looking for a System Administrator that takes care of our local infrastructure, from vendor relationships to secure cloud scaling. By joining us you will Drive IT infrastructure projects, and be a central point for IT Analyze data and identify potential issues with computer systems, networks and IT infrastructure; and drive solutions and improvements Assist and support the purchase, installation, and monitoring of device and hardware Manage end devices and cloud applications, and ensure all devices are recorded and properly monitored Implement and maintain data, computer, and network security in our Lisbon Office Troubleshoot issues and outages by providing delightful service to internal stakeholders, this includes having a structured process created to manage troubleshooting Regularly travel between our warehouse and office locations to support hardware logistics; including the collection, delivery, and maintenance of IT equipment Train Team Members on new Technology and processes Run maintenance, usage, and budget reports What you will bring 2+ years of experience administering and supporting IT infrastructure and end devices A degree in IT, Information Systems, or related fields Proven fluency in Cloud native environments, and the ability to manage Windows and macOS devices A security first mindset, with expertise in identifying vulnerabilities and hardening systems against modern threats Strong problem solving skills, ability to structure and address difficult issues, and find solutions Ability to make sense of complex, high quantity, and sometimes contradictory information, to effectively solve problems Manage version control on process documentation to reflect infrastructure changes, and peer reviewing our security policies Ability to work independently and autonomously