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What Retell does
Retell is the voice AI platform for production phone agents. Enterprise call centers use us to deploy AI agents that handle real calls — inbound and outbound — at scale. 50M+ conversations/month. YC-backed. ~20 people.
What this role is
You make Retell's community into a growth channel. Here's what that means concretely.
We already have the scaffolding: a Certified Partner Program with tiers, a growing roster of agency partners, an app partner directory, a Discourse forum, and YouTube creators making Retell content organically. What we don't have is someone who owns all of it full-time and turns it into a compounding growth engine.
What you'll do
Scale the partner ecosystem. We have certified partners building voice agents for clients across healthcare, restaurants, real estate, insurance, and more. You'll be the person who activates this ecosystem — recruiting new partners, keeping existing ones engaged, making sure they have what they need (early access, co-marketing, referral tracking, templates), and tracking which partners are actually driving revenue. The goal is to make "build it on Retell" the default choice for every AI agency and consultant in the voice space.
Build the creator and content flywheel. Retell tutorials are already showing up on YouTube organically. Your job is to accelerate that — find the creators, give them a reason to keep producing (affiliate structure, featured placement, verified status, early access), and build the pipeline so we're getting a steady stream of third-party content every month. Not by writing it yourself. By making it worthwhile for others to create.
Own community infrastructure. Take over Discourse. Fix the support experience. Build the culture where builders help each other. Run regular community touchpoints — hangouts, builder spotlights, newsletters, contributor recognition. Make it the place people come to learn how to build voice agents, not just to file support tickets.
Drive community-sourced SEO. Every partner case study, every creator tutorial, every forum thread answering "how do I build an AI phone agent for X" is a long-tail landing page. You should be thinking about how every community action you enable creates organic discovery.
What makes someone great at this
Retell AI is using the first principles to reimagine the call center with cutting edge voice AI.
Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Altman Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.
In 2026, We are expanding our vision to build a CX platform of the AI era where the entire contact center is reimagined as a team of AI employees. We are moving beyond mechanical automation that relies on human finetuning to instead transform core functions into intelligent, opinionated AI roles. Frontline agents, QA analysts, and managers now operate as distinct digital workers that serve as the new interface for customer experience. They execute, monitor, and improve continuously to create a system where software behaves like an organization.
We’re scaling fast, and we’re looking for bold, ambitious people to help us build the gold standard for voice automation. If you want to work on deeply technical challenges, move fast, and make an outsized impact at one of the fastest-growing Voice AI startups in the world, you’ll love it here.
Let’s build the future together.
Salary
$8,000 - $12,000
Location
Remote
Experience
0+ years
Zexia Zhang
LinkedIn
