About the role
We are seeking a people-focused and service-oriented HR Generalist to serve as the first point of contact for employee questions and support a broad range of human resources initiatives. This role will partner closely with employees, managers, recruiters, and People team members to deliver an exceptional employee experience throughout the employee lifecycle. The HR Generalist will assist with onboarding, offboarding, HR operations, and select HR partnering activities while ensuring compliance with company policies and employment practices.
Who We Are We are a group of individuals passionate about genetic discovery. 23andMe Research Institute is a nonprofit medical research organization that enables people everywhere to access their genetic information, learn about themselves, and participate in the world's largest crowdsourced research initiative. The Institute aims to be the world's most significant contributor to scientific advancement, uniting people with the common goal of improving health and deepening our understanding of DNA — the code of life. What You’ll Do Serve as the primary point of contact for employee questions regarding policies and general HR matters. Respond to employee inquiries in a timely, professional, and customer-service-oriented manner. Maintain employee records and ensure HR systems and documentation remain accurate and up to date. Assist with HR communications, policy updates, and employee programs. Coordinate and facilitate new hire onboarding activities to ensure a smooth and positive employee experience. Prepare and process new hires and system setup. Partner with hiring managers and cross-functional teams to ensure onboarding milestones are completed. Help manage employee offboarding processes, including exit interviews, separation documentation, system access coordination, and final employee communications. Partner closely with Recruiting Partners to help coordinate candidate interviews and scheduling across multiple stakeholders. Assist with offer preparation, pre-employment processes, and onboarding transitions. Help maintain recruiting records and support hiring initiatives as needed. Assist with employee engagement initiatives, organizational changes, talent planning, and performance processes. Help identify trends and recommend solutions to improve employee experience and organizational effectiveness. What You’ll Bring Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent experience. 3+ years of progressive HR experience in a generalist, coordinator, or people operations role. Experience supporting onboarding, offboarding, and employee lifecycle processes. Excellent organizational skills with strong attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong interpersonal, communication, and problem-solving skills.