About the role
About Norm Ai Norm Ai, the agentic law company, has a client base with a combined $30 trillion in assets under management. Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. Norm Ai technology is deployed inside many of the largest and most consequential institutions in the world. Norm Ai is also the technology behind Norm Law, LLP, a separate but affiliated AI-native law firm built for the era of agentic AI. Norm Law’s attorneys advise leading institutions across private funds, private equity, venture capital, real estate, registered funds, and financial regulation, using the same legal intelligence platform that powers Norm Ai’s products. AI Fluency: Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They use it to improve the quality and speed of their work and to continuously refine how work gets done end-to-end. Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. We look for practical, hands-on experience, not theoretical familiarity.
About
the Role We're hiring a Billing Associate to support the financial operations of Norm Law . This role is responsible for ensuring accurate, timely, and efficient billing processes in compliance with client-specific
requirements, while partnering closely with attorneys, clients, and the firm's finance and operations teams. You'll play a critical role in maintaining billing accuracy, improving operational workflows, and delivering an exceptional client experience through thoughtful financial administration.
Responsibilities Billing Operations Prepare, review, and process client invoices in accordance with client billing guidelines and engagement terms Review attorney matter entries and expenses for completeness, accuracy, and compliance prior to billing Coordinate monthly billing cycles and ensure invoices are delivered accurately and on schedule Monitor billing status and proactively resolve issues that may delay invoice delivery or payment Attorney & Client Support Partner with attorneys to review pre-bills, implement edits, and finalize invoices Respond to billing inquiries from attorneys and clients with professionalism and urgency Develop a strong understanding of client-specific billing
