Field Engineer | Augury Solutions Production Health AI-driven insights to enhance operations, empower teams, and achieve sustainable production. Learn more Machine Health Prevent machine failures and reduce maintenance costs with AI powered by reliability experts. Machine Health Machine Health Solutions Critical Equipment Ultra-Low RPM Supporting Equipment Auguscope Guaranteed Diagnostics Process Health Optimize production for quality and efficiency with AI and process experts. Use Cases By Industry By Business Goal By Persona By Asset By Industry Food & Beverage Consumer Packaged Goods Metals & Mining Pulp & Paper Glass Chemicals Pharmaceutical Plastics Steel Forest Products Building Materials & Cement Commercial Services Energy Show more By Business Goal Eliminate Unnecessary Downtime Reduce Loss, Waste, and Emissions Maximize Yield and Capacity Optimize Asset Care Transform the Way You Work Show more By Persona Plant Manager IT Maintenance & Reliability VP Manufacturing & Engineering Digital Transformation Supply Chain Process Engineering & Operations Show more By Asset Rotating Equipment Pumps Motors Compressors Bearings Fans and Blowers Gearboxes Chillers Conveyor Extruders Mills Mixers Seamer Show more Why Augury Customer Success Our Customers Our Commitment Success Stories Spotlight Awards Show more Partners Resources Resource Center Blog Events & Webinars Podcasts Videos Collateral Value Calculator Show more Company About Leadership Careers Media Center Support Community In the News Press Releases Show more Pricing Contact us Search for: Log in Get a Demo All Jobs Operations Field Engineer Our mission is to provide manufacturers and other industrial sectors with insights into the health of machines, processes, and operations to transform how people work and what they can create. A leader in Machine Health and Process Health solutions, Augury uses purpose-built AI technology, trained by industry experts and the world’s largest data library, to help companies realize the full potential of their production. Together with our customers, we are pioneering Production Health by removing friction created by competing business goals so companies can improve business outcomes, empower their workforce, and achieve sustainable production- all at the same time. Full-time Europe (Remote) About The Position As a Field Engineer at Augury, you'll travel extensively throughout Europe, providing hands-on technical and customer support requiring a unique blend of administrative, mechanical, and technical expertise. Your primary focus will be to ensure unparalleled customer satisfaction, catering to both our external and internal clients, as you consistently deliver top-tier service and support, ensuring that Augury’s products and services are installed correctly. You are currently located in either the UK or EU and are within 60 minutes of a major airport. A Day In Your Life Travel 75%-80% of the time throughout Europe. Communicate with external and internal customers to install and implement Augury’s hardware and services successfully. Effectively manage administrative tasks, which include, but are not limited to, service reports, customer action lists, inventory returns, and material asset lists, Salesforce, and other project management software. Assist in the optimization of our products by working alongside our reliability systems managers and client partners. Assist with project-specific tasks (conducting site surveys, maintenance visits, and installations). Review the weekly/monthly plan and organize field activities following the Field Operation guidelines Document events in the CRM platform correctly. Answer escalations from service management. What You Bring Must have a valid driver's license, passport, and the ability to successfully pass a background check. 5-10 years of hands-on experience in installing or troubleshooting industrial controls, electromechanical, and wireless systems. Comprehensive understanding of various types of rotating equipment operation and design. Experience working in Industrial environments and associated safe work practices. Strong verbal and written communication skills in both German and English are a plus. Ability to effectively communicate with clients and internal stakeholders both verbally and electronically. You go above and beyond to ensure that the customer is satisfied. You always put your best foot forward when interacting with customers, as you are the face of Augury. Vibration Cat I or II is a strong plus but not required. Multi-lingual is a strong plus but not required. Able and willing to work on the weekend. Perks Stock options Paid parental leave Flex PTO Augury is a people-first organization. We believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and we welcome those from all backgrounds and varying experiences. We are committed to providing employees with a work environment free of discrimination and harassment. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees. Augury is a proud equal opportunity employer, we strive to create a work environment in which everyone, all applicants, employees, customers, guests, and vendors feel safe and comfortable. We commit to maintain a workplace that is free of any type of harassment and does not tolerate anyone intimidating, humiliating, or hurting others. We prohibit willful discrimination based on age, gender, ethnicity, race, color, religion, political opinions, sexual orientation, sexual identity or expression, military or veteran status, disability or any other characteristic protected by law. Apply for this position Solutions Why Augury Our commitment Production Health Machine Health Process Health Success Stories Asset Condition Monitoring Company About Leadership Partners Careers Support Trust Center Contact us Learn With Augury Events & Webinars Media Center Blog In the News Press Releases Gartner and Peer Insights are trademarks of Gartner, Inc. and/or its affiliates. All rights reserved. Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. 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Location
Europe
Experience
5+ years
Saar Yoskovitz
Co-founder
Gal Shaul
Co-founder