About the role
As a Senior Forward Deployed Engineer, you’ll deliver Retell’s voice AI solutions to enterprise clients, embedding with their teams to build production-ready systems. You’ll bridge technical and non-technical stakeholders with exceptional communication, driving adoption and shaping our platform through customer insights.
Key responsibilities:
- Lead end-to-end delivery of projects using Retell's voice agent platform - from prototyping to production, communicating progress and risks clearly.
- Become go-to experts on building voice AI solutions, especially LLM prompting tips & tricks.
- Build full-stack integrations (Python, JavaScript) with enterprise tools (e.g. CRMs, ERPs, scheduling tools)
- Partner with sales to engage clients to gather requirements, prototype demos, and present system designs.
- Scope projects, resolve blockers, and align teams with concise updates.
- Codify reusable patterns into tools or platform components.
- Translate field feedback into actionable product and GTM recommendations.
About Retell AI
Retell AI is using first principles to reimagine the call center with cutting-edge voice AI.
