About the role
About Tailor
Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first.
About the Role
We’re looking for a Forward-Deployed Product Manager to serve as the key bridge between our clients and internal product and engineering teams. You’ll play a vital role in extracting requirements, managing communications, and supporting successful deployments led by the technical team. This client-facing, high-context role focuses on clarity, alignment, and speed.
What You’ll Do
- Gather and Clarify Requirements
- Work directly with clients to understand business needs and pain points
- Translate those needs into clear, prioritized requirements for engineers
- Own the Client Relationship
- Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery
- Proactively manage expectations, timelines, and feedback loops.
- Support Internal Teams
- Provide context and clarity to engineers to help ensure smooth delivery.
Ensure alignment between what was requested, what’s being built, and what’s being shipped. - Build Repeatable Patterns
- Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments.
- Help improve internal handoff flows, requirement intake, and communication patterns.
- Shape the Product Roadmap
- Distill recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision.
What We’re Looking For
