About the role
Atlys - Guest Delight Intern Skip to content Atlys Homepage About Us Core Values Open Roles Perks Contact Us Atlys Homepage About Us Core Values Open Roles Perks Contact Us Atlys Homepage About Us Core Values Open Roles Perks Contact Us Atlys Homepage Guest Delight Intern On-site Delhi Guest Delight Job details Apply Job description 🎯 Atlys' mission is to enable every person on earth to travel freely. At Atlys , we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us. Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post . Job requirements As a Guest Delight Intern at Atlys, you’ll be the first point of contact for travelers and help them through their visa application journey. You’ll support customers via calls, chat, and email, ensuring they have a smooth and positive experience. This is an onsite role in Delhi with a 6-day work week , ideal for someone who enjoys helping people, communicates clearly, and is eager to learn in a fast-paced, customer-focused environment. The Job Assist travellers by responding to queries over calls, chat, and email in a timely and professional manner. Help resolve basic visa-related questions with accuracy and empathy. Learn Atlys’ visa products, services, and internal processes. Work closely with internal teams to help close customer issues efficiently. Document all customer interactions accurately in the CRM system. Follow up with customers to ensure their concerns are resolved. Identify common customer issues and share feedback for process improvement. Stay updated on visa guidelines, travel policies, and product updates. Use customer support tools to improve response time and service quality. The Ideal Candidate Experience: 0–6 months of experience in a customer support, customer experience, calling, or chat-based role. Communication Skills: Excellent communication skills in English (verbal and written). Customer Mindset: Patient, empathetic, and willing to take ownership of customer issues. Learning Attitude: Curious, proactive, and open to feedback. Tech Comfort: Basic familiarity with CRMs or support tools is a plus. Flexibility: Willing to work rotational shifts and work onsite 6 days a week. Attention to Detail: Able to document interactions clearly and accurately. If you’re excited to help build a connected world through seamless travel experiences, we’d love to have you on our team. Apply or Apply with Indeed Share job My information Fill out the information below Full name * Email address * Phone number * India India International Afghanistan Afghanistan CV or resume * Upload your CV or resume file Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB. Questions Please fill in additional questions How did you hear about this internship? * Company Website Employee Referral Instagram Job Board LinkedIn Others Please provide the link to your LinkedIn profile. * Are you in Delhi NCR? If not, are you willing to relocate to Delhi? * Yes No Are you comfortable with a 6-day onsite work schedule at the office? * Yes No Would you be available to start immediately or within 15 days? * Yes No A short 1–2 minute video introducing yourself and sharing why you're excited about this internship at Atlys. It can help us fast-track your application. We’d love to hear from you! All fields marked with * are required. Send All done! Your application has been successfully submitted! Other jobs Homepage
