Key Account Manager

About the role

Key Account Manager | Bolt Careers Careers Business Operations Key Account Manager Key Account Manager We are looking for an experienced Key Account Manager to join the Bolt Food Team in Bucharest, Romania Location: Bucharest, Romania View all roles Apply now About the role As Key Account Manager, you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth. Main tasks and responsibilities: Manage and expand relationships with existing key accounts, proactively identifying new business opportunities while ensuring key accounts meet strong operational KPIs. Own the partner’s P&L and be responsible for its profitability and growth. Ensure all campaign processes are in place and proactively work to improve overall monthly performance. Develop account plans to increase volumes and improve key accounts profitability. Renegotiate contract terms, including commission rates and campaign plans, with key accounts regularly. Work with various departments (Operations, Sales, Customer Service, Marketing) to drive key accounts growth. Negotiate and implement activities through marketing with the partners ( banners, communications, etc.) About you: Minimum 3 years in account management, business consultancy, business development, or similar roles with a focus on the restaurant industry. You're proficient in English and Romanian. Ability to interpret and present data to generate insights and support decision-making. Proven track record of achieving critical metrics and revenue targets. Be an owner and proactively find solutions to business problems. Experience in a highly competitive and fast-paced environment is a strong plus. At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway. Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Are you fluent in Romanian? Yes No Are you proficient in English? Yes No Are you based in Bucharest, Romania (or nearby)? Yes No Are you OK with Hybrid working? (3 days in the Bucharest office) What is your salary expectation in GROSS (brut) RON per month or year? (please specify which one) What is your current notice period? Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job requirements. Learn More Become part of our Business Operations team *Some perks may differ depending on your location. Why you’ll love it here: Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms. View team Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 500+ cities across 45 countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities. Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork. Take care of your physical and mental health with our wellness perks. About us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Learn more We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability. Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission! 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