About the role
Atlys - Guest Delight Intern Skip to content Atlys Homepage About Us Core Values Open Roles Perks Contact Us Atlys Homepage About Us Core Values Open Roles Perks Contact Us Atlys Homepage About Us Core Values Open Roles Perks Contact Us Atlys Homepage Launchpad Fellowship On-site Delhi Guest Delight Job details Apply Job description 🎯 Atlys' mission is to enable every person on earth to travel freely. At Atlys , we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the future of travel alongside us. Building technology to increase global movement liquidity will be one of the most exciting developments in decades. If you are curious why the smartest people want to work at Atlys, read this post . Job requirements The Atlys Launchpad Fellowship is a full-time, in-office fellowship for second, final-year students and fresh graduates who want to start working and learning before their first full-time role. As a fellow, you’ll be the first point of contact for our users, helping make their visa journey smooth and stress-free. What You’ll Do Core Operations: Be the voice of Atlys across calls, chats, and emails, resolving traveler queries with clarity, empathy, and speed. Cross-Functional Learning: While Guest Delight is your home function, you’ll work closely with Fulfilment, Product, and Compliance teams to resolve user issues and understand how the larger system works. Tooling & Documentation: Accurately log conversations in our CRM, stay updated on visa policies, and use internal tools to track and resolve escalations. Feedback & Improvements: Flag user pain points and suggest ways to improve our support experience and product flows. Capstone Project: Take on a real-world challenge in Guest Delight, craft a solution, and present it to the leadership team. What You’ll Learn Startup Immersion: Work inside a mission-driven product company transforming global travel. Customer Experience Thinking: Learn how empathy, speed, and clarity directly impact user trust and delight. Execution Rigor: Manage multiple support channels, prioritize under pressure, and follow through with discipline. Communication & Empathy: Hone your ability to explain complex processes simply and convey care in every interaction. Mentorship: Get regular feedback, 1:1 coaching, and career guidance from experienced operators. Crash Course: This fellowship is your crash course in Customer Success and Product Experience , with real execution, not just theory. Ideal Candidate Second or Final-year student or recent graduate, available for a 3–6 month, in-office fellowship in Delhi (6 days a week). Excellent written and spoken English; extra languages are a plus. Quick learner who can pick up visa regulations and explain them in simple terms. Patient, empathetic, and solution-oriented. Organized, detail-oriented, and diligent with documentation. Thrives in fast-paced environments and doesn’t wait to be told what to do. Open to all academic backgrounds: arts, commerce, sciences, engineering, and more. What You’ll Get A full-time, paid fellowship with a monthly stipend. Internship completion certificate/ letter of recommendation. Direct exposure to Atlys leadership and high-performing teams. Hands-on startup experience with the chance to convert to a full-time role based on performance . If you're excited to start your career by creating delightful experiences for global travelers, apply now and be a part of the Atlys journey - simplifying travel, one visa at a time. Apply or Apply with Indeed Share job My information Fill out the information below Full name * Email address * Phone number * India India International Afghanistan Afghanistan CV or resume * Upload your CV or resume file Upload a file or drag and drop here Upload a file or drag and drop here Accepted files: PDF, DOC, DOCX, JPEG and PNG up to 50MB. Questions Please fill in additional questions How did you hear about this job opportunity? * Company Website Employee Referral Instagram Job Board LinkedIn Others Please provide the link to your LinkedIn profile. * Current Location? * What is your availability for the internship? * 3 months 6 months When would you be available to start? * Immediately Within a week Within 10 days within 15 days Not before 30 days A short 1–2 minute video introducing yourself and sharing why you're excited about this internship at Atlys. It can help us fast-track your application. We’d love to hear from you! All fields marked with * are required. Send All done! Your application has been successfully submitted! Other jobs Homepage
