About the role
The Company Cape was founded in early 2022 by Palantir and Anduril alums with deep expertise in privacy and national security. While running Palantir’s US national security business, our CEO became passionate about privacy and security on mobile devices. Our mission is to be a force for good in global wireless. At Cape, we are not just another cellular service provider; we are the architects of a privacy-centric movement that starts with the devices in your pocket. We are building a cellular network that helps citizens, including those responsible for our nation’s security, regain control of their own data. We believe that where we are, where we go, and whom we are with are among our most personal information and should be kept private. Privacy is not something you achieve by limiting yourself or by doing less, it is a set of features to be built so you can do more. We have raised money from Andreessen Horowitz and other top-tier VCs, and are excited to grow
the team.
The Team We are relentless builders, constantly innovating and pushing the boundaries of what a telco can do. At Cape we trust our teammates to be great, and expect them to make profound impact. As a member of our team, you will collaborate with some of the smartest engineers, architects, and builders anywhere, working across organizational lines to deliver for our customers, every time.
The Role We are seeking a Network Operations Specialist to work on the rollout of new networks worldwide and ensure they operate at the highest standard once live. In this role, you’ll be at the center of our mission—helping the U.S. and its allies strengthen national security through resilient, cutting-edge telecom infrastructure. You’re not only skilled in network operations, you’re driven to make an impact. You want to join a fast-growing company where your work shapes the geopolitical landscape, in a world where telecom is an essential element of modern warfighting. You combine technical depth with operational leadership: able to dive into troubleshooting details, while also guiding teams through milestones, test cases, and process steps. Simply put, you are the glue that turns plans into successful, secure, and reliable network Here are some ways you’ll make an impact Develop and execute test cases for new functionality launches. Configure devices and create repeatable runbooks to ensure smooth deployments. Gather customer feedback, create and manage trouble tickets, escalate issues as needed, and dive into traces/logs to identify root causes—while keeping documentation and resolution plans up to date. Define and document processes to ensure smooth operations, especially during launches and testing. Lead launch operations planning and execution, including methods of procedure (MOPs), rollback strategies, maintenance windows, and delivery approvals. Build and maintain critical systems and 3rd-party tools that automate network operations. Develop anonymized dashboards for partner MNOs, ensuring they have visibility into usage on their networks. Are you the candidate we are looking for? (