Operations Associate

Who you are

• You’re allergic to chaos (but you handle it well): You like taking messy, half-defined problems and turning them into something clean, repeatable, and reliable.
• You’re a leverage-seeker: You don’t just “do the task.” You ask how we can do it in half the time next week, and automate it the week after.
• You’re calm, detailed, and dependable: You catch what others miss, especially when the stakes are high and the details matter.
• You’re biased toward action: You don’t wait for perfect instructions. You figure out what “good” looks like, propose a plan, and execute.
• You communicate clearly: You keep people aligned with crisp updates, good docs, and the right level of context.
• You’re comfortable with ambiguity: Early-stage means priorities change and processes don’t exist yet. You’re excited to help build them.
• You’re systems-minded: You naturally think in workflows, owners, edge cases, and “what breaks if this changes?”
• You use AI as leverage: You use AI tools to draft docs, summarize threads, analyze data, generate templates, and speed up repetitive work—without losing judgment.

What the job involves

• Keep the business running smoothly: Own day-to-day operational work across the company and make sure nothing important falls through the cracks.
• Build processes that scale: Turn recurring tasks into playbooks, checklists, and systems so we can grow without breaking.
• Fix bottlenecks fast: Spot where things slow down (handoffs, approvals, tooling, data) and make them better.