About the role
About the role
SiPhox fulfillment is the backbone of our customer experience. You’ll own day-to-day kit assembly, inventory, and shipping while building the systems that let us scale with speed and precision, keeping our customers 100% satisfied.
What we’re looking for
A meticulous, high-drive operator who treats inventory accuracy, yield, and on-time shipments as non-negotiables, and is comfortable enforcing standards. Type-A, control-oriented, neurotic attention to detail.
Responsibilities
Inventory, Forecasting & Yield
- Run strict inventory control for all SKUs (kits, components, packaging).
- Cycle counts, lot/batch/expiry tracking, and reconciliation.
- Maintain >98% inventory accuracy.
- Build demand and supply forecasts (12–24 week horizon).
- Translate forecasts into purchase plans and safety stock levels.
- Own yield, scrap, and rework.
- Track on-time, in-full performance and keep aging orders near zero.
Supplier & Cost Management
- Source, vet, and qualify high-quality suppliers for components, packaging, and logistics.
- Negotiate pricing, MOQs, and terms; prevent single-points-of-failure with dual sourcing.
- Manage the budget for COGS and OPEX; drive cost per kit down without sacrificing quality.
Fulfillment, Logistics & SLA
- Enforce our SLA: every order ships within 1 business day.
- Coordinate inbound & outbound freight, 3PLs, and parcel carriers; resolve exceptions in real time.
