About the role
Operations Specialist, Business Analytics | Bolt Careers Careers Business Operations Operations Specialist, Business Analytics Operations Specialist, Business Analytics We are looking for a solutions-driven Operations Specialist to oversee supply and demand & to optimize and strategically propose innovation for our ride-hailing operations in Romania. Location: Bucharest, Romania View all roles Apply now
About
the role We are looking for an ambitious Operations Specialist to analyze market, operational and financial data provided to form business insights, spot potential for development and recommend changes in the business in order to manage and grow supply and demand for our ride-hailing operations in Romania. You will get to build models and run optimization projects for the continuous improvement of one of our key areas, ranging from Riders to Drivers, to Fleets, Marketplace etc. You will be working closely with the Operations Manager(s), where your work will have a direct impact on business growth by achieving supply milestones and key metrics. Main tasks and
responsibilities: Gathering and analyzing data from various sources (rides data, user feedback, financial reports, etc.) to monitor supply/demand performance and create reports with key insights for stakeholders. Tracking and developing KPIs (e.g.: ride volumes, driver availability, customer satisfaction, and revenue) and dashboards to monitor real-time company performance. Conducting and benchmarking market research to understand trends and compare company performance against competitors. Documenting and optimizing business processes to improve operational efficiency and customer experience. Developing and recommending scenarios and strategies to support strategic planning and forecasting. Leading projects and communicating with cross-functional teams (Product, Marketing, etc.) to ensure operational success and alignment on business goals. About you: You have a data-driven mindset and you approach projects methodically, with a background of 1-2+ years of experience in either an analytical position or a project management one. You are a strong collaborator with excellent communication skills (both verbal and written) in English and Romanian You are skilled in data analysis using tools like Excel/Google Sheets, with nice-to-haves like Looker and/or Tableau. You have demonstrated expertise in working with financial data and a proven ability to interpret and analyze numerical information effectively. You have a solid understanding of the business landscape, including market trends and competitor analysis - you think strategically and align your analyses with business goals. You can prioritize and manage multiple tasks simultaneously, staying well-organized and meeting deadlines. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number + 372 Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Are you a fluent speaker of both English and Romanian? Yes No Are you available for hybrid work? (12 days/month from our office in Bucharest) Yes No What are your monthly salary expectations? (RON net/month) What is your current notice period? Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job
