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We sell to call centers with 100+ agents. Our buyers are VP of Operations, CX leaders, and contact center directors at companies like insurance carriers, healthcare orgs, financial services firms, and BPOs.
We don't need another SDR who sends 500 emails a week. We need someone who treats outbound like a lab.
You'll own the full experimentation cycle for creative prospecting — designing new outreach plays, running them, measuring results, and scaling what works. You report directly to the CEO.
This is not a "set up sequences in Outreach and optimize subject lines" role. Here's a sample of experiments on our roadmap:
Ready to apply? Let us help you stand out.
You'll also own the tracking infrastructure — what experiment ran, to whom, what happened, and what we learned. We want a system, not a spreadsheet of hunches.
Must-haves:
Strong signals:
Not looking for:
Skip the generic cover letter. Instead, tell us:
Retell AI is using the first principles to reimagine the call center with cutting edge voice AI.
Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Altman Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.
In 2026, We are expanding our vision to build a CX platform of the AI era where the entire contact center is reimagined as a team of AI employees. We are moving beyond mechanical automation that relies on human finetuning to instead transform core functions into intelligent, opinionated AI roles. Frontline agents, QA analysts, and managers now operate as distinct digital workers that serve as the new interface for customer experience. They execute, monitor, and improve continuously to create a system where software behaves like an organization.
We’re scaling fast, and we’re looking for bold, ambitious people to help us build the gold standard for voice automation. If you want to work on deeply technical challenges, move fast, and make an outsized impact at one of the fastest-growing Voice AI startups in the world, you’ll love it here.
Let’s build the future together.
Salary
$70,000 - $120,000
Location
Remote
Experience
0+ years
Zexia Zhang
LinkedIn