About the role
About Hook We’re building the future of customer growth. At Hook, we use AI and Machine Learning to help businesses predict revenue with accuracy, drive customer loyalty, and capture massive value from their existing customers. We’re a Series A company who ranked 33 out of 100 on the Sifted fastest growing startups and we have raised $multi-million in funding from some of the top investors in Europe and the US (e.g. Balderton Capital and Lightspeed) and have an enviable list of customers that we’re working with including some of the fastest growing companies in the world. We’re looking for ambitious people that want to be part of our meaningful vision of changing how businesses engage with their customers, and of building one of the world’s leading workplaces for great people along the way.
The Role We’re looking for a technically strong and customer focused Pre-Sales Solutions Engineer to join our team. This role blends engineering depth with commercial problem solving. You’ll work closely with prospects throughout the sales cycle, helping them validate Hook’s technical capabilities, understand our APIs and data architecture, and ensure a seamless path from discovery to implementation. You’ll be hands-on with integrations, API exploration, proof of concepts, and technical scoping. You’ll take the lead on security reviews, RFPs, technical documentation, and Statements of Work, acting as the bridge between our Sales, Customer Success, Product, and Engineering teams. This is an ideal role for someone who enjoys writing code, understanding how systems fit together, and translating technical detail into clear business value. What You’ll Be Doing Lead technical discovery sessions with prospects, diving into their data sources, workflows, and integration
requirements. Explore and demonstrate Hook’s APIs, data models, and architecture in a way that clearly shows value and feasibility. Build lightweight proofs of concept or sample integrations to help prospects validate technical fit. Own RFPs, due diligence, security reviews, and technical questionnaires in partnership with Sales, Product, and Engineering. Scope complex enterprise solutions and prepare high quality Statements of Work that outline technical