About the role
Swan is looking for a Product Integration Manager to join its team. You will join our Product teams and work closely with the Account Management and Sales teams. As a Product Integration Manager, you will be the bridge between our product, engineering, and partner teams. You’ll guide new clients through technical onboarding and integration, ensuring they get the most out of our APIs and platform. Your goal: ensure partners go live fast, have a frictionless experience, and stay successful over time. ✨ Your mission Act as the primary technical point of contact for partners during onboarding and integration. Guide clients through the continuous implementation of our API-based BaaS platform (cards, accounts, payments, compliance features). Translate complex product capabilities into clear integration paths and help partners build optimal solutions using market knowledge and best practices. Collaborate closely with Product, Engineering, Sales, and Account Management teams to ensure smooth transitions from sales to go-live. Contribute to the continuous improvement of our documentation, SDKs, and developer experience. Collect and relay partner feedback to inform product roadmap and improve future integrations. Respond to functional and technical questions from partners by understanding their context and needs. Occasionally assist in pre-sales technical discussions or solution scoping. ✨ Your team You’ll join our Product team, a dynamic group of product managers, designers, and technical experts who shape Swan’s Banking-as-a-Service platform. The Product team works at the intersection of innovation and execution, ensuring our platform meets both technical requirements and user needs. Working closely with Product Managers, you’ll help bridge the gap between our technical capabilities and partner requirements. You’ll also collaborate regularly with Account Management and Sales teams to ensure seamless partner experiences from initial contact through successful integration. At Swan, we believe in fostering a collaborative environment where team members can grow, learn, and make a real impact on the future of embedded finance.