About the role
Regional Domain Manager, Drivers - Western Europe | Bolt Careers Careers Business Operations Regional Domain Manager, Drivers - Western Europe Regional Domain Manager, Drivers - Western Europe We are looking for a strategic and impact-driven Regional Domain Manager, Driver Operations to lead Bolt’s Driver Operations across multiple markets in the region. This is a high-impact role, accountable for driving the rollout and measurable impact of central Driver Operations initiatives at the regional level. You will ensure that central programs across Driver Acquisition, Engagement, Rewards & Loyalty, Quality, Driver Experience, Funnel Management, and Community Engagement are executed with excellence. You will also channel structured market feedback to central teams to strengthen global program design Location: London, United Kingdom View all roles Apply now
About
the role You’ll take the lead on regional Driver Domain KPIs, owning performance end-to-end and driving markets to hit ambitious OKRs. Acting as the critical link between local and central teams, you’ll cut through blockers, create alignment and keep execution moving at pace. This role is built for someone who thrives on accountability, loves bringing teams together, and is motivated by delivering meaningful results at scale. Main tasks and
responsibilities: Drive execution excellence of central Driver Ops programs across the region, ensuring initiatives in acquisition, engagement, loyalty, quality, funnel management, and community engagement are implemented effectively and achieve defined targets. Translate global strategies into clear regional plans, defining ownership, timelines, success metrics, and governance structures to ensure consistent execution across all markets. Own regional Driver Domain KPIs and OKRs, rigorously track performance, root-cause underperformance, and drive corrective actions to ensure delivery against acquisition, activation, quality, and engagement goals. Act as the key interface between central and local teams, cascading priorities and frameworks while providing structured feedback on market insights, regulatory risks, and operational constraints to influence global program design. Lead prioritisation and governance across the region, resolving trade-offs with GMs and central teams to focus resources on highest-ROI initiatives aligned with global objectives. Build regional capability and knowledge sharing, upskilling local Driver Ops teams, driving adoption of tools and playbooks, and fostering cross-market learning to scale best practices and improvements. Build regional capability and knowledge sharing, upskilling local Driver Ops teams, driving adoption of tools and playbooks, and fostering cross-market learning to scale best practices and improvements. About you: 7+ years of experience in operations, program management, or category ownership with regional or multi-country scope, delivering measurable business impact. Strong expertise in operations or supply-side marketplace management, including acquisition, quality improvement, engagement, loyalty, and supply flywheel acceleration. Proven ability to execute global programs at scale, translating strategy into structured action plans with clear accountability and measurable results. Highly analytical and commercially minded, with experience managing budgets, incentives, ROI trade-offs, and performance dashboards to drive business outcomes. Excellent stakeholder management and communication skills, with experience aligning senior leaders, central teams, and local market operators around shared objectives. High ownership and execution drive, comfortable operating in ambiguity, setting structure where needed, and ensuring initiatives stay on track in fast-moving environments. Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying! Apply now and join us to make cities for people, not cars. First name Last name Email Phone Number Upload your CV Drop files here to upload or choose from your device Browse files Supported formats: .pdf, .docx (max. file size 5MB) Will you now or in the future need sponsorship for employment visa status to start or keep working with Bolt? Select an option Do you need special assistance due to disability? We are happy to provide reasonable accommodations. (optional) By responding, you consent to Bolt processing your disability data in accordance with our Privacy Notice . Where did you hear about Bolt? Select an option By ticking this box, I confirm that I have read and understand the content of the Privacy Notice and acknowledge that my personal data will be processed as part of this application. Continue to survey Submit application Fill in our Demographic Survey Please help Bolt’s diversity and inclusion efforts by completing our voluntary demographic survey. Which gender identity do you most closely identify with? (optional) Female Male Non-binary Other Prefer not to disclose What is your age? (optional) Under 21 21-25 26-34 35-44 45-54 55-64 65 or over Prefer not to disclose Are you a parent, caretaker, or legal guardian of anyone? (optional) Yes No Prefer not to disclose Do you live with any disability? (optional) Yes No Prefer not to disclose In which country do you currently live? (optional) Estonia Romania Poland Germany Other, please specify (country) Prefer not to disclose Question 1 / 5 Previous Next Submit application Your answers are anonymous and not linked to your application. By responding, you consent to Bolt processing your demographic data in accordance with our Privacy Notice . AI Disclaimer: We use Greenhouse's AI-powered Talent Matching tool to compare your application against our job
