Senior Engineering Manager - Network Operations

how we work and how we hold ourselves accountable. What You’ll Do Lead a large, senior team Manage and mentor 10+ engineers across different seniority levels Build a healthy team structure with clear ownership and strong collaboration Success means: high engagement, clear accountability, strong delivery predictability, and visible growth of engineers and future leaders. Own Network Operations engineering outcomes Ensure high-quality delivery across monitoring, alerting, automations, self-healing, and remote debugging Drive initiatives that improve charge quality, data correctness, and platform performance Success means: incidents are detected earlier, resolved faster, and increasingly prevented through automation and better system design. Bring AI into Network Operations (automation that scales) Partner with Product and Data/AI teams to expand AI-assisted incident investigation (session + log correlation, likely root cause, suggested next actions) Operationalize "human-in-the-loop" self-healing playbooks (recommend → one-click → automated) with clear safety guardrails and auditability Drive proactive prevention through anomaly detection and trend intelligence (firmware, hardware models, sites, roaming/auth issues) Define and track measurable outcomes (time to detect, time to resolve, prevented incidents, reduced manual effort per charge point) Success means: a growing share of operational work is automated safely, engineers spend less time on repetitive investigations, and reliability improves at scale. Drive reliability and operational confidence Shift

the team from reactive firefighting to proactive operations Establish clear metrics, dashboards, and operational feedback loops Success means: fewer surprises in production, higher uptime, and growing trust from internal and external stakeholders. Partner deeply with Product Collaborate with Product Management to shape and prioritize the Network Operations roadmap Balance operational work, technical improvements, and product-driven initiatives Success means: a realistic, transparent roadmap that reflects both business priorities and operational realities. Own technical quality at scale Ensure systems are well-architected, observable, testable, and maintainable Work closely with Staff and Senior Engineers on architectural decisions Success means: sustainable systems that scale with Monta's growth, without accumulating operational debt. Be an organizational multiplier Mentor other Engineering Managers and senior ICs Contribute to cross-team alignment within CPO Solutions Success means: stronger leadership density and consistent engineering standards across teams. What We’re Looking For Proven experience leading multiple engineers or a large team (8-20 people) in a production environment Strong background in backend, platform, or distributed systems, being able to work on features hands-on (assisted by AI and colleagues) Experience with operations-heavy systems (monitoring, alerting, incident management, reliability) Ability to balance people leadership, technical depth, and business impact Comfort working in ambiguity and making pragmatic trade-offs Strong collaboration skills across Engineering, Product, and Operations Product building experience - Network Operations spans end-to-end from low-level charge point connectivity to surfacing issues and solutions for end users, and giving operators best-in-class tools and automations (AI) to monitor and solve issues themselves Uses AI tools in day-to-day work (e.g. Claude Code, Cursor, GitHub Copilot) and can coach others on effective, responsible usage If the mission excites you but your experience isn't a perfect 1:1 match, apply anyway — we care about potential, not perfection.

Nice to Have Experience with IoT, hardware integrations, or networked systems Background in reliability engineering or platform operations Experience scaling teams or systems in high-growth environments AI Competency You'll be expected to work with AI-powered tools. Some we use: GitHub Copilot / Claude Code ChatGPT / Gemini / Claude Notion AI (docs, knowledge, meeting notes) Analytics & ML: Langfuse, PyTorch, Mastra AI-enhanced testing & monitoring (e.g., generative QA, Grafana ML) We don't expect mastery of all — but we expect comfort learning, experimenting, and adopting AI responsibly. Leadership-Level AI Expectation Demonstrated success in evaluating, selecting, and deploying AI solutions at scale — with a focus on ethics, compliance (e.g., GDPR), and measurable business outcomes. Why Monta A mission-driven company accelerating the transition to electric mobility Real-world, high-scale engineering problems — your work matters, and you'll feel it every day Strong engineering culture with focus on quality, ownership, and learning High trust, low ego, and pragmatic decision-making — we don't micromanage, we expect you to deliver The people are extraordinary — talented, driven, and fun to work with. You'll be challenged, supported, and inspired in equal measure What We Offer A yearly education budget and extra days off to use it. A friendly and social company culture with movie nights, Friday bars, pub crawls, and more. Free lunch every day. Pension & health coverage to keep you secure for today and tomorrow. Paid parental leave to support life’s big moments. Warrants program - be part of our growth story. Flexible working hours; as long as you’re at key meetings and delivering great work, we trust you to manage your schedule. A one month electric vehicle introduction program (plus access to a shared company EV). Please send us your application in English. To succeed in this position, your spoken and written English skills need to be proficient. Since Monta is a globally active company, you’ll be communicating often and regularly with our co-workers and partners around the world, making your professional English knowledge essential. Please note that we don’t accept unsolicited applications from headhunters or recruitment agencies. Unsolicited applications sent to our company or co-workers are considered to be the property of Monta, and we won’t agree to pay any referral

compensation or recruiter fee without a signed agreement. Find out more by visiting https://monta.com/uk/careers/ Department Engineering Role Engineering Manager Locations Copenhagen Remote status Hybrid Employment type Full-time Contact Polina Arkhipova Talent Acquisition – People & Culture Colleagues Polina Arkhipova Talent Acquisition About Monta Monta is building the platform that powers the future of EV charging. We connect hardware, software, businesses, and drivers into one seamless ecosystem. Our mission is to make charging simple, reliable, and scalable for everyone. Apply for this job Engineering · Copenhagen · Hybrid Senior Engineering Manager - Network Operations Monta is looking for dynamic professionals, trailblazers who will be part of accelerating our reach in the SaaS realm and EV charging industry. Loading application form Start Jobs Product & Engineering Data & privacy Manage cookies Employee login Candidate Connect login Already working at Monta? Let’s recruit together and find your next colleague. Log in Applicant tracking system by Teamtailor

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