About Retell AI
Retell AI (YC W24) is reimagining the call center with cutting-edge voice AI. Since launching 18 months ago, thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.
Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we're creating intelligent AI "workers" that can act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving customer interactions.
A few proof points:
About the Role
We're looking for a Senior Product Designer who combines deep UX thinking with strong UI taste. Portfolio is a must. We want to see how you reason through problems, structure complex flows, and arrive at clear, polished solutions.
Retell is building infrastructure and tools that power real-time AI voice agents used by fast-growing companies. Design quality matters here. Every interaction happens in real time, under pressure, with real users. You'll own end-to-end product design across core user workflows, working directly with founders, engineers, and customers to shape features from first principles, not just polish UI after decisions are made.
This is a high-ownership role with real influence over product direction, UX quality, and design standards.
Ready to apply? Let us help you stand out.
What You'll Do
What We're Looking For
Comp and Benefits
Two things I'd flag for your review: I dropped the DoorDash and commuter perks since they're on-site benefits that don't apply to remote. And I changed "Onsite" to "Virtual onsite" in the interview process since the role is remote. Want me to adjust comp range or anything else?
Retell AI is using the first principles to reimagine the call center with cutting edge voice AI.
Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Altman Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.
In 2026, We are expanding our vision to build a CX platform of the AI era where the entire contact center is reimagined as a team of AI employees. We are moving beyond mechanical automation that relies on human finetuning to instead transform core functions into intelligent, opinionated AI roles. Frontline agents, QA analysts, and managers now operate as distinct digital workers that serve as the new interface for customer experience. They execute, monitor, and improve continuously to create a system where software behaves like an organization.
We’re scaling fast, and we’re looking for bold, ambitious people to help us build the gold standard for voice automation. If you want to work on deeply technical challenges, move fast, and make an outsized impact at one of the fastest-growing Voice AI startups in the world, you’ll love it here.
Let’s build the future together.
Salary
$180,000 - $230,000
Location
Remote
Experience
6+ years
Zexia Zhang
LinkedIn
