About the role
EXPLORE YOUR NEXT ADVENTURE WITH US! At Tourlane , our mission is to provide the best experience in travel through fully personalized, multi-stop trips. We have successfully served over 100,000+ travelers across 50 destinations. As we enter 2026, our French market is a cornerstone of our global strategy. We are looking for a high-impact Strategy & Market Development Lead to own the growth engine for France , operating in a lean, high-trust environment where your work directly affects the P&L from day one. The Mission Your goal is to be the primary analytical and strategic owner of the French market. You will move the needle on our "2026 big bets" by connecting data to revenue levers and building systems from scratch. You will work closely with the Country Lead but are expected to drive results without daily supervision. Your
Responsibilities Corridor Performance: Maintain the performance framework for 35 French destinations, delivering actionable recommendations to Commercial, Supply, and Tech teams. Strategic Initiatives: Lead cross-functional delivery for French "big bets," including
bonus system optimizations, brand differentiation, and destination portfolio evolution. Customer Experience: Define, document, and operationalize the French CX standard within your first 90 days. NPS Growth: Drive root cause analysis of customer satisfaction across segments and touchpoints, coordinating improvement workstreams with clear ownership. Market Intelligence: Synthesize local market data and competitive intelligence into strategic roadmaps for Marketing, Supply, and Product teams.
Requirements Success Factors Experience: 3-5 years in strategy consulting, startup operations, or high-growth business development. Language: French native speaker with professional proficiency in English. Problem Solving: A proven track record of delivering structured outcomes in ambiguous environments without a pre-defined playbook. Ownership: Experience as the primary analytical owner of multi-stakeholder initiatives in a D2C or premium consumer category (Travel/Hospitality exposure is a plus). Technical Familiarity: Comfortable with CRM systems, NPS platforms, and commercial analytics tools like Looker. Technical & Professional Skills Analytical Thinking: Ability to independently construct analyses that connect raw data to business impact. Execution Management: Skilled at driving outcomes through influence across Sales, Supply, and Marketing without needing a formal mandate. Extreme Autonomy: Capability to own workstreams from the initial diagnosis through to final recommendation and launch.