Operations & Office Support

• Maintain a consistent in-office presence (2 days/week) to support operational needs
• Check and distribute incoming mail; coordinate outgoing mail including paper checks to Finance
• Monitor and triage company-wide Jira tickets, ensuring timely routing and resolution
• Manage and deploy MiFi devices to employees as needed
• Coordinate coworking access by registering employees for Workbar when visiting Boston
• Manage and forward voicemails from the company’s main line to appropriate teams
• Identify opportunities to streamline operational processes and improve efficiency through tooling and automation
• Support general office operations and act as a resource for employees visiting the Boston office
• Be the point person for all teams if they need in person support at Boston based client meetings

Requirements

• 5+ years of experience in executive support, operations, or administrative roles (supporting senior leaders)
• Exceptional organizational and time management skills with strong attention to detail
• Demonstrated ability to manage multiple priorities and stakeholders simultaneously
• Strong judgment and decision-making skills, especially in calendar and time management
• Excellent written and verbal communication skills
• Proficiency with tools such as Google Workspace, Slack, Jira, and expense management systems (Expensify)
• Comfort with or willingness to learn and adopt AI-powered tools to enhance productivity and decision-making
• Ability to work independently while maintaining a high level of collaboration

What Makes You a Great Fit

• You anticipate needs and proactively solve problems before they arise
• You are comfortable navigating ambiguity and making thoughtful decisions
• You are highly discreet and maintain confidentiality with sensitive information
• You thrive in a fast-paced, high-growth environment
• You enjoy being both detail-oriented and strategic in your work
• You are curious about emerging technologies and excited to incorporate AI into your daily workflows
• You proactively leverage AI tools (e.g., for note-taking, drafting communications, scheduling insights, or task automation) to increase efficiency and effectiveness
• You continuously look for opportunities to streamline processes and improve how work gets done using modern tools and systems
• You are eager to experiment, learn, and help others adopt new tools that enhance productivity across the organization

Benefits

The base salary range for this position is $82,800 - $110,400.

Our salary is just one component of Panorama’s competitive total rewards strategy that also includes annual bonuses or commission awards, equity awards, as well as other region-specific health and welfare benefits

Some of the additional benefits offered are:

• 401K with an employer match
• Health, dental, vision, life insurance, and short-term and long-term disability coverage. 
• Flexible spending account for health care and dependent care
• Wellness Reimbursement
• Work from Home Reimbursement
• Flexible vacation policy
• Parental leave program
• Company Issued Laptop

Apply

Apply at Panorama Education

Powered by Workable

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.