About the role
Forward Deployed Engineer position at Infer
About Infer
Infer (legal entity: Synth AI Labs Inc.) builds insurance-specific conversational AI voice agents that automate phone calls for insurance agencies, MGAs, and lending organizations. Its platform handles quote intake, policy servicing (endorsements, renewals, FNOL), appointment booking, agent assist during live calls, compliance auditing, and role-play training. Rather than IVR menus, Infer's agents hold full natural conversations, capture structured data, and push it directly into the agency's existing systems. The company processed over 1 million calls in the 12 months ending late 2025 and reached approximately $1M ARR.