Forward Deployed Engineer

New York, United States
Full-time

About the role

We are looking for a Forward Deployed Engineer with 5+ years of experience to sit at the intersection of engineering, customer outcomes, and business strategy. You'll work side-by-side with clients and internal teams to solve highly complex technical challenges – designing, building, and shipping software solutions that drive real-world impact for healthcare providers. This is a customer-obsessed engineering role where no two days look the same – one day you're writing code, the next you're on-site with a client translating a pain point into a deployed feature. Strong CS fundamentals, excellent communication skills, and the ability to thrive in a fast-paced, high-bar environment are essential.

What you will be doing

  • Designing and implementing technical solutions in the core product that align with client needs – fixing bugs, shipping features, and solving the most critical problems customers face across the platform

  • Partnering directly with customers – building relationships with subject-matter experts, users, and executives, and clearly communicating technical concepts to both technical and non-technical audiences

  • Translating ambiguous problem statements into requirements, implementation specs, and realistic timelines without explicit product requirements handed to you

  • Supporting engineering efforts behind launching new practices for large customers – enabling integrations, developing features for new workflows, and deploying updates in real-time based on customer signal

  • Collaborating cross-functionally with sales, product management, and product engineering teams to ensure seamless solution delivery and feed customer insights back into the product roadmap

About Candid Health

Candid Health is remaking the health insurance claims process with a transformative RCM (Revenue Cycle Management) automation platform custom-built for medical providers to end unnecessary human intervention. The company sits between provider groups and insurance companies to facilitate clean payments for everyday insurance claims — addressing a $280 billion per year industry that is fundamentally broken.

Founded in 2019, Candid Health started within the digital health space and has built a significant footprint supporting digital health providers on their insurance payments, serving as the back-end billing engine for them. The company has since expanded into the traditional healthcare market, with its primary growth story now oriented around enterprise ambulatory providers.

Mission & Culture

Candid's mission is to address the administrative burden of healthcare by automating the claims process and eliminating manual intervention. The company is product and engineering-led, deeply customer-driven, and operates with a builder's mindset — working with beta customers to build features, then deploying them broadly to expand their market.

The culture is defined by four core values they screen every candidate against: outcome orientation, introspection, grit and hustle, and intellect. Candid has more than 2.5x'd revenue, team size, and headcount every year, creating an environment of rapid growth and high expectations. They lean toward hiring from high-growth startups (Series A through E) and value people who can quantify their impact and move at pace.

Candid operates on a 4-day in-office schedule across their hub cities, with flexibility for employees with families. They are currently in a foundational stage of building out their go-to-market engine, having historically grown through founder-led organic sales — making it an exciting time to join as they invest heavily in marketing, sales, and commercial functions for the first time.

Required skills

Python
TypeScript
GCP
Go
SQL
AI/ML
REST APIs

Other roles at Candid Health

Interested?

Let me introduce you to the founders.

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Job details

Salary

$170,000 - $250,000

Location

New York, United States

Experience

5+ years

Company

NameCandid Health
Industryhealthcare, insurance, enterprise, b2b
Team Size175

Funding

Total raised

$99.5M

Last stage

Series C

Investors

OOak HC/FT
8VC
First Round Capital
Y Combinator
BoxGroup

Founders

NP

Nick Perry

Co-Founder & CEO

Doug Proctor

Doug Proctor

Co-Founder & COO

LinkedIn
AR

Adam Reis

Co-Founder

What happens next.

No applications, no recruiter spam. Just the intro.

01

Confirm the fit

A few questions to make sure this role is the right shape for you. Two minutes.

02

I pitch you to the company

I write the intro, send it to the founder, and handle the back-and-forth.

03

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.