About the role
📢 Important: We are not screening applications via Work at a Startup. To be considered, you must apply directly via our official portal:
👉 Click here to apply to MedMe Health
The Opportunity
As Account Manager, US, you’ll own and grow a portfolio of MedMe’s US customers, starting with independent pharmacies and smaller organizations and expanding into larger, more complex accounts over time.
MedMe is actively expanding across the US, launching new products, entering new states, and working with customers who often require more hands-on support as workflows, regulations, and local requirements vary. This role exists to ensure customers are successfully onboarded, supported through change, and positioned to expand their use of MedMe as we grow together.
You’ll be responsible for managing customer relationships end to end, with a strong focus on adoption, pilots, and expansion. The work involves leading customers through change as MedMe evolves, coordinating across Product, Customer Success, and Sales to support new capabilities, additional locations, and expanded programs. A core part of the role is understanding how different state requirements, clinical programs, and pharmacy workflows shape adoption, and using that context to embed MedMe into day-to-day operations in ways that create stickiness, reliance, and long-term account growth.
This role is ideal for someone who has managed healthcare accounts through periods of change before, is comfortable running pilots and implementation programs, and knows how to drive expansion through new product adoption, additional locations, referrals, and broader organizational rollouts.
