About the role
Role: Credit Executive
Function: Credit, Risk & Collections
Objective:_Ensure strict and disciplined credit evaluation, onboarding, verification, and repayment monitoring of e-rickshaw drivers purchasing Enerjazz lithium-ion batteries. Build a robust credit system that balances growth with portfolio quality.
Role Objective
Own end-to-end driver credit evaluation and repayment discipline across regions. This role ensures Enerjazz installs batteries only with safe, validated customers and maintains low default rates through strong follow-ups, documentation, and field verification workflows.
Key Responsibilities
1. Credit Evaluation & Customer Onboarding
- Conduct phone-based and field-based verification (directly or via outsourced partner).
- Confirm KYC, address, vehicle details, route, daily earnings, and references.
- Identify fraud signals, mismatched information, or risky profiles.
- Score and categorize customers (A/B/C) using Enerjazz’s internal criteria.
- Approve or reject applications with clear documentation.
2. Documentation & Compliance
- Ensure complete KYC, rental agreement, RC, permit, Aadhaar, photos, and signatures before approval.
- Maintain accurate, audit-ready files in Google Drive/CRM.
- Cross-check duplicate customers, mismatched RCs, or wrong guarantor references.
3. EMI Tracking & Collections Support
- Track daily/weekly EMI status using CRM + Google Sheets.
