Operations Associate

Responsibilities

Own and execute key business operations, including (but not limited to):

• Revenue operations & finance: be the backbone of how money moves through the company, from invoice to cash to reporting.
• Own end-to-end customer billing and invoicing through Stripe, ensuring accuracy, timeliness, and clean handoffs with customers
• Track customer payments — what's been billed, what's been collected, and what's outstanding — and follow up on anything late
• Track, reconcile, and report on revenue across all streams (subscriptions, add-ons, partners, and more)
• Build and maintain lightweight systems so we always have a reliable, up-to-date view of our revenue and cash
• Managing sales tax compliance through Numeral
• Own billing email
• Vendor & Partner Management — make sure partner revenue is tracked, paid, and never a black box
• Track revenue received from vendors and partners
• Manage rev-share calculations and payouts to VARs
• Marketing Operations
• Manage logistics for conferences, trade shows, and events
• Own and publish company social media posts
• Maintain and refresh product assets across the website, marketplace listings, and sales materials
• Special Projects — take on high-value, loosely scoped projects that need someone who can figure it out without being told how.
• e.g., we need a new invoicing tool — research the options and propose a solution we can roll out
• e.g., build a model to evaluate partner API usage across customers
• e.g., stand up billing and payment reporting that gives leadership a clean weekly view of cash

Requirements

Who you are:

• Graduate from a top university (e.g. Stanford, Berkeley, Princeton, MIT, etc.) with a strong academic record
• 1+ years of experience working in operations at a startup OR proven operational experience at a top-tier consulting firm
• Open to high-slope new grads.
• Hungry to learn, resourceful, and excited to get hands-on experience at a fast-growing startup
• Comfortable wearing many hats and figuring things out quickly with limited direction

Must have:

• Curiosity, hustle, and ability to figure things out quickly
• Excellent written and verbal communication skills
• Detail-orientation and organizational skills
• Comfortable operating independently and efficiently, with little upfront guidance
• Desire to learn, experiment, and use data to iterate to better decisions

Nice to have:

• STEM undergraduate degree
• Experience with Stripe, billing/revops tooling, or building lightweight automations

This role may be a great fit if…

• You like being the person who makes the trains run on time. You get satisfaction from turning chaos into a clean system.
• You're energized by variety. One day it's reconciling revenue, the next it's planning a conference or standing up a new tool, and you like it that way.
• You're early in your career and want outsized ownership. You'll touch nearly every part of how the business runs, which gives you an unusually broad view and fast growth.
• You sweat the details.

This role may NOT be for you if…

• You want a narrow, well-defined lane. The scope here will evolve as we grow — you'll wear many hats and figure things out with limited direction.
• You want to focus purely on strategy. This role is about execution and ownership of real operational work, not building decks about it.
• You want a slow ramp. We'll expect you to take real ownership of live processes quickly — invoicing, payments, and partner payouts don't wait.
• You prefer remote work. We're in-person in San Francisco 5 days/week.

Benefits

• Healthcare: we cover 90% of your healthcare costs with several plan options.
• 401k: we match 100% of your contributions, up to 4% of annual salary.
• Gym: on-site gym with Peloton, squat rack, Tempo, Yoga setup, and more.
• Visa: we sponsor Visas (H1B, TN, etc.) for candidates who are a good fit!
• Performance Bonuses: we offer annual performance bonuses when we hit company growth goals, which are a % of your base salary. These are large, meaningful rewards that scale with the amount we grow in a particular year.
• Relocation Assistance: sizable relocation bonus for folks currently located outside of the Bay Area, and a bonus for anyone (even within the Bay Area) who moves within a 15-minute walk of our office. If you’re moving from another city to the Bay Area, we’ll cover the cost of your 1st month of an Airbnb in San Francisco.
• Commuter benefits: employees can make pre-tax contributions toward commuting costs, and we’ll cover the full cost of a Muni pass for those using public transit.

In-Person

• We've built Agave in-person since day 1, and will maintain an in-person culture in San Francisco going forward. We form tighter bonds, build a stronger culture, and move faster since we're all working from one location.
• Our office is at 101 New Montgomery Street, San Francisco, right near Salesforce Park, coffee shops & restaurants, and a bustling downtown. We believe building in-person is a huge strategic advantage, and we hope you’ll join us.

A meeting lands on your calendar

If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.