About the role
We're hiring Forward Deployed Engineers to own customer deployments from technical build through go-live and optimization. You'll be the technical owner for health system implementations, working directly with customers to build, configure, and deploy production AI agents tailored to their workflows.
You'll work closely with Agent Product Managers who own the customer relationship and project plan, while you own the technical execution—building integrations, creating custom workflows, and ensuring successful launches.
What You'll Do
You'll be the technical force behind bringing AI agents to life for healthcare organizations. This isn't a typical engineering role—you'll work at the intersection of cutting-edge AI, complex healthcare systems, and real customer impact.
Ship Production AI Agents
- Own implementations end-to-end for health systems, from technical scoping through go-live and beyond
- Build custom integrations with complex healthcare platforms
- Design intelligent workflows tailored to each customer's specialty, patient population, and operational constraints
- Launch agents that handle thousands of real patient interactions daily
Solve Hard Technical Problems
- Debug gnarly integration issues across phone systems, EHRs, scheduling platforms, and patient engagement tools
- Architect creative solutions to handle healthcare's complexity—insurance verification, appointment rules, clinical protocols
- Build tooling and automation that makes every future implementation faster and better
- Optimize agent performance in production using real-world data and customer feedback
Shape the Product
- Partner directly with Product Engineering to influence platform direction based on what you learn in the field
- Identify patterns across implementations that become product features
- Work with Sales to scope technical requirements and demo capabilities to prospects
- Be the voice of the customer—you'll see what works, what doesn't, and what customers actually need
About Assort Health
Assort Health is building healthcare that remembers.
From call center automation and form intake to referrals, document processing, outreach, and payments, we manage the entire patient journey for providers. Our platform is the most widely used AI agents platform for the patient journey, built on 190 million patient interactions across 23 specialties and a model that handles the complexity general-purpose AI can't.
Healthcare organizations see a 5% lift in appointment volume, a 115% increase in labor capacity, and a 4.3 out of 5 patient satisfaction score.
With over $222M raised from Menlo Ventures, Lightspeed, First Round Capital, Apolo Ohno, and Joe Montana, Assort is becoming the standard for how providers use AI to transform the patient journey
Required skills
Other roles at Assort Health
Job details
Salary
$150,000 - $215,000
Location
San Francisco, New York
Experience
3+ years
Funding
Total raised
$102M
Last stage
Series A
Investors
Founders
Jon Wang
Co-Founder & Co-CEO
Jeff Liu
Co-Founder & Co-CEO
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.