About the role
Position: MIS, Process Excellence & Automation Associate Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws
Role Overview Drive data accuracy, process efficiency, and automation in our fast-growing EV battery financing and operations startup. Build and maintain MIS dashboards, streamline workflows, and implement simple AI-based agentic automations to reduce manual work, improve speed, and support scaling.
Key Responsibilities
- Create and update daily/weekly/monthly MIS reports and dashboards (collections, sales, operations, customer metrics) using Google Sheets, Excel, and tools like Google Data Studio/Looker Studio.
- Maintain and clean databases (customer, payments, battery/charger records) for accuracy and quick access.
- Identify repetitive tasks and bottlenecks in customer support, collections, finance, and field operations.
- Design and implement basic agentic AI workflows (using tools like Make.com, Zapier, n8n, or simple scripts) for automations like payment reminders, ticket routing, data syncing, and report generation.
- Document and improve processes/SOPs across teams for better efficiency and consistency.
- Monitor process performance, track KPIs, and suggest improvements to reduce errors and save time.
- Support teams with data insights and automated tools to help hit targets faster.
Requirements
- 2–5 years in MIS, process improvement, operations, or automation (startup, fintech, EV, or lending preferred).
- Strong hands-on skills in Excel/Google Sheets (advanced formulas, pivots, dashboards), Google Workspace.
- Experience with basic workflow automation tools (Zapier, , or similar) and understanding of agentic/simple AI-based automations (e.g., triggering actions, chat-based flows).
