MIS, Process Excellence & Automation Associate

Position: MIS, Process Excellence & Automation Associate Location: Noida, Uttar Pradesh (Office-based) Company: Enerjazz – YC-backed lithium-ion battery startup for e-rickshaws

Role Overview Drive data accuracy, process efficiency, and automation in our fast-growing EV battery financing and operations startup. Build and maintain MIS dashboards, streamline workflows, and implement simple AI-based agentic automations to reduce manual work, improve speed, and support scaling.

Key Responsibilities

• Create and update daily/weekly/monthly MIS reports and dashboards (collections, sales, operations, customer metrics) using Google Sheets, Excel, and tools like Google Data Studio/Looker Studio.
• Maintain and clean databases (customer, payments, battery/charger records) for accuracy and quick access.
• Identify repetitive tasks and bottlenecks in customer support, collections, finance, and field operations.
• Design and implement basic agentic AI workflows (using tools like Make.com, Zapier, n8n, or simple scripts) for automations like payment reminders, ticket routing, data syncing, and report generation.
• Document and improve processes/SOPs across teams for better efficiency and consistency.
• Monitor process performance, track KPIs, and suggest improvements to reduce errors and save time.
• Support teams with data insights and automated tools to help hit targets faster.

Requirements

• 2–5 years in MIS, process improvement, operations, or automation (startup, fintech, EV, or lending preferred).
• Strong hands-on skills in Excel/Google Sheets (advanced formulas, pivots, dashboards), Google Workspace.