About the role
Location:
Delhi NCR
About Us:
We’re a fast-growing EV startup solving battery financing for India’s most hardworking vehicles — electric rickshaws. With money raised from global investors and operations in 5 cities, we aim to make clean mobility accessible to the informal segment through innovative battery financing and distribution.
We’re now hiring a hands-on Support & MIS Coordinator to help us stay organized, customer-focused, and data-driven as we scale sales.
Role Overview:
This is a high-ownership role where you will act as the nerve center between our field team, customers, and leadership — collecting daily data, organizing field inputs, supporting customer escalations, and ensuring nothing falls through the cracks.
What You’ll Do:
- Own and update key trackers (sales, collections, customer complaints, battery issues)
- Create and manage Google Forms and Sheets for daily field inputs
- Follow up with sales/ops team to ensure timely data submissions
- Share daily and weekly reports with leadership — clean, visual, and actionable
- Support battery customers by tracking complaints and coordinating resolution
- Track battery health data (shared by tech/device team) and flag early warnings
- Maintain field agent rosters, incentive records, and escalation logs
You Should Have:
- 3–5 years of experience in field ops support / MIS / coordination roles
- Strong command of Google Sheets, Forms, and basic formulas (pivot tables, filters, etc.)
- Ability to follow up proactively with multiple team members and ensure compliance
- Basic comfort with numbers, dashboards, and reporting
- Good written and spoken Hindi & English
- Fast learner with a “get-it-done” attitude
Nice to Have:
- Past experience in EV, fintech, lending, logistics, or mobility startups
- Basic exposure to CRM, collection systems, or battery tracking tools
- Experience working with field teams in Tier 2/3 cities
Why Join Us?
- Be part of a small, driven team building real impact in clean mobility
- Learn operations, customer success, and data reporting from the ground up
- Get a front-row seat to how a high-growth EV startup is built
- Work directly with the leadership team and take ownership of critical systems
About Enerjazz
Making electric vehicle batteries affordable
Required skills
Other roles at Enerjazz
Job details
Salary
$300,000 - $600,000
Location
DL, Delhi
Experience
3+ years
Funding
Total raised
$125K
Last stage
Pre-seed
Investors
What happens next.
No applications, no recruiter spam. Just the intro.
Confirm the fit
A few questions to make sure this role is the right shape for you. Two minutes.
I pitch you to the company
I write the intro, send it to the founder, and handle the back-and-forth.
A meeting lands on your calendar
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.