About the role
Growth Marketer Role at Joyous Product Overview See what makes Joyous different to other tools Integrations Connect your favorite systems to Joyous AI Draft, chat, analyze, act. Effortlessly with AI Services Need expert help? We offer more than support. Try it free Try Joyous free for 30 days Get started arrow_forward Use Cases loyalty Customer Experience Use feedback for customer and delivery tune Cost Optimizer Use feedback for ops, change and IT auto_graph Growth Accelerator Use feedback for sales and product people Employee Experience Use feedback for HR & safety Basic For individuals Plus For teams Enterprise For organisations View pricing arrow_forward Teams Operations Field, dispatch, logistics & workforce Transformation Program, change & people leaders Digital & Tech IT, insights and innovation Sales Sales, account management & retail Product Marketing, product, research & design People & Culture HRBPs, engagement & training Safety & Risk HSE, compliance, legal & QA Service Delivery Ops, fulfillment & implementation Customer Success Onboarding, support & success Services Trade in Pricing Try it free Try it free Login Try it free Careers at Joyous Growth Marketer Location New Zealand, Auckland Employment type Full time Location type Hybrid Department Marketing
About Us (The Short Version) Joyous , is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one-on-one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action-oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews. With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T-Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like-minded humans, our team can work in the way that suits them best. Why This Role Rocks You’ll be joining at a pivotal moment in Joyous’ growth journey - helping to scale our hybrid go-to-market model that combines enterprise sales with product-led growth. As our Growth Marketer, you’ll design and run experiments that drive awareness, signups, and adoption across digital, product, and partner channels. You’ll shape how new users discover Joyous, experience its value, and become long-term champions. This is a high-impact, hands-on role where you’ll collaborate across Marketing, Product, Sales, and Partnerships to build scalable, repeatable growth engines that power the next phase of Joyous. What You’ll Be Owning (and Loving) Strategy, Alignment & Growth Develop and execute a multi-channel growth strategy spanning paid acquisition, content, SEO, email, social, and in-product marketing. Lead experimentation across the funnel - from awareness to activation, conversion, and retention. Identify and prioritize acquisition channels and tactics informed by data, insight, and testing. Collaborate with Product and Engineering to enhance self-serve sign-up, onboarding, and pay-per-use experiences. Partner with Sales and Partnerships to align digital and product-led growth initiatives with enterprise demand generation. Driving Measurable Growth Own key growth metrics including traffic, signups, conversion rates, CAC, LTV, and activation KPIs. Manage paid campaigns across search, social, and emerging channels with a focus on ROI and scalability. Build and optimize growth loops that connect acquisition, activation, and expansion. Create and share playbooks to replicate success across markets and verticals - starting with our proven traction in telco. Report on performance and insights regularly to drive continuous optimization. Brand, Content & Campaigns Collaborate with