About the role
Head of Partnerships Role at Joyous Product Overview See what makes Joyous different to other tools Integrations Connect your favorite systems to Joyous AI Draft, chat, analyze, act. Effortlessly with AI Services Need expert help? We offer more than support. Try it free Try Joyous free for 30 days Get started arrow_forward Use Cases loyalty Customer Experience Use feedback for customer and delivery tune Cost Optimizer Use feedback for ops, change and IT auto_graph Growth Accelerator Use feedback for sales and product people Employee Experience Use feedback for HR & safety Basic For individuals Plus For teams Enterprise For organisations View pricing arrow_forward Teams Operations Field, dispatch, logistics & workforce Transformation Program, change & people leaders Digital & Tech IT, insights and innovation Sales Sales, account management & retail Product Marketing, product, research & design People & Culture HRBPs, engagement & training Safety & Risk HSE, compliance, legal & QA Service Delivery Ops, fulfillment & implementation Customer Success Onboarding, support & success Services Trade in Pricing Try it free Try it free Login Try it free Careers at Joyous Head of Partnerships Location United States Employment type Full time Location type Remote Department Sales
About Us (The Short Version) Joyous , is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one-on-one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action-oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews. With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T-Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like-minded humans, our team can work in the way that suits them best. Why This Role Rocks You’ll be building the next phase of the Joyous partner ecosystem - transforming partnerships into one of our most powerful growth engines. This is a hands-on, high-impact role for someone who thrives at the intersection of strategy and execution. You’ll create and scale a diverse partner network across technology alliances, resellers, consultants, and integrations - while working directly with the CEO and go-to-market leaders to turn relationships into measurable revenue. You’ll build from what exists today and expand it into something extraordinary: a world-class partner program that fuels growth, deepens customer value, and amplifies our brand around the world. What You’ll Be Owning (and Loving) Strategy, Alignment & Growth Develop and execute a comprehensive partnership strategy spanning technology, reseller, referral, and integration partners. Transform existing relationships into active revenue generators through enablement, activation, and joint go-to-market initiatives. Identify, recruit, and onboard new partners aligned with our target industries and customer profiles. Design scalable playbooks for partner recruitment, onboarding, enablement, and management. Partner Revenue & GTM Execution Own partner-sourced pipeline targets and deliver measurable ROI across all partner types. Work directly with Sales on joint account planning, lead generation, and co-selling motions. Develop and manage joint go-to-market programs including co-marketing campaigns and events. Ensure partner-sourced opportunities are qualified, tracked, and supported to successful close. Enablement, Programs & Operations Launch and manage partner enablement programs covering training, certification, and sales tools. Plan and execute partner events - from executive roundtables to conference activations. Build operational rigor around partner reporting, business reviews, and performance metrics. Align with Product and Engineering on integration partnerships to ensure technical and commercial success. Collaboration & Influence Work cross-functionally with Marketing, Product, Sales, and Customer Success to ensure partnership alignment across the customer journey. Partner closely with Marketing to create co-branded content and campaigns that elevate both brands. Develop partnership strategy with the CEO and leadership team. Operate as a team of one to start - influencing through collaboration, clarity, and results. A Bit About You 5+ years in B2B SaaS partnership management across channel, referral, or technology alliances. Proven experience building or scaling a partner program at a high-growth (Series B/C) company. Hands-on and strategic - equally comfortable drafting contracts, closing partner deals, or hosting an event. Deep understanding of partnership ecosystems, joint GTM models, and revenue attribution. Data-driven with clear KPI discipline and ROI focus. Excellent relationship builder who influences at every level, from C-suite to partner managers. Familiar with HubSpot and modern partner tech stacks; comfortable with APIs and integration discussions. You thrives in a remote-first environment and build strong virtual relationships