About the role
AVP Enterprise Sales Role at Joyous Product Overview See what makes Joyous different to other tools Integrations Connect your favorite systems to Joyous AI Draft, chat, analyze, act. Effortlessly with AI Services Need expert help? We offer more than support. Try it free Try Joyous free for 30 days Get started arrow_forward Use Cases loyalty Customer Experience Use feedback for customer and delivery tune Cost Optimizer Use feedback for ops, change and IT auto_graph Growth Accelerator Use feedback for sales and product people Employee Experience Use feedback for HR & safety Basic For individuals Plus For teams Enterprise For organisations View pricing arrow_forward Teams Operations Field, dispatch, logistics & workforce Transformation Program, change & people leaders Digital & Tech IT, insights and innovation Sales Sales, account management & retail Product Marketing, product, research & design People & Culture HRBPs, engagement & training Safety & Risk HSE, compliance, legal & QA Service Delivery Ops, fulfillment & implementation Customer Success Onboarding, support & success Services Trade in Pricing Try it free Try it free Login Try it free Careers at Joyous AVP Enterprise Sales Location Europe Employment type Full time Location type Remote Department Sales
About Us (The Short Version) Joyous , is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one-on-one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action-oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews. With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T-Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like-minded humans, our team can work in the way that suits them best. Why This Role Rocks You’ll be leading the charge as Joyous expands across Europe - helping some of the world’s largest and most complex organizations transform how they listen, learn, and act. This is a strategic, hands-on role for a proven enterprise sales leader who thrives on building relationships, creating structure, and driving growth from the front. You’ll work across industries such as technology, utilities, infrastructure, and services - helping organizations deliver real operational impact through Joyous. You’ll have the backing of a world-class global team, a proven product, and a mission that matters. What You’ll Be Owning (and Loving) Strategy, Alignment & Growth Define and execute a go-to-market strategy for enterprise growth across Europe. Build and expand executive-level relationships across key industries and markets. Develop account plans, deal strategies, and playbooks for new logo acquisition and expansion. Collaborate closely with Product, Marketing, Partnerships, and Customer Success to ensure measurable value delivery. Identify opportunities to expand Joyous’ presence in existing accounts through cross-sell and upsell initiatives. Sales Execution & Leadership Lead complex, multi-stakeholder enterprise sales cycles from prospect to close. Apply MEDDPICC methodology to qualify, advance, and close deals with consistency and precision. Maintain disciplined pipeline hygiene and forecast accuracy through HubSpot. Orchestrate internal deal teams across Solutions Engineering, Legal, and Finance to drive deal momentum. Mentor and coach other sales team members to support consistent performance and learning. Operational Excellence Drive a structured rhythm of prospecting, outbound activity, and pipeline reviews to ensure continuous new logo creation. Use KPIs and data-driven insights to guide strategy and improve performance. Deliver predictable results through disciplined territory management and structured execution. Take ownership of your forecast - and make it one the business can depend on. Communication & Collaboration Confidently communicate complex value propositions to C-suite stakeholders through storytelling and data. Partner cross-functionally with Marketing and Product to refine positioning and value messaging. Maintain open, transparent communication within internal teams and with customers. Represent Joyous with professionalism and authenticity at customer meetings, conferences, and industry events. A Bit About You 10+ years of enterprise sales experience with a record of exceeding targets and landing new logos. Proven success managing long, complex sales cycles with multiple stakeholders. Experience selling into industries such as telco, utilities, or large operational enterprises is a strong advantage. Skilled at building trust and influencing executive decision-makers. Data-driven, disciplined, and operationally sharp - while remaining creative and people-first. Experience working in early-stage or scaling SaaS environments. Excellent communicator and storyteller with strong commercial acumen. Based in Europe and comfortable working across time zones. Willingness to travel regularly for client meetings and team events (including an annual kickoff in New Zealand).