AVP Enterprise Sales Role at Joyous Product Overview See what makes Joyous different to other tools Integrations Connect your favorite systems to Joyous AI Draft, chat, analyze, act. Effortlessly with AI Services Need expert help? We offer more than support. Try it free Try Joyous free for 30 days Get started arrow_forward Use Cases loyalty Customer Experience Use feedback for customer and delivery tune Cost Optimizer Use feedback for ops, change and IT auto_graph Growth Accelerator Use feedback for sales and product people Employee Experience Use feedback for HR & safety Basic For individuals Plus For teams Enterprise For organisations View pricing arrow_forward Teams Operations Field, dispatch, logistics & workforce Transformation Program, change & people leaders Digital & Tech IT, insights and innovation Sales Sales, account management & retail Product Marketing, product, research & design People & Culture HRBPs, engagement & training Safety & Risk HSE, compliance, legal & QA Service Delivery Ops, fulfillment & implementation Customer Success Onboarding, support & success Services Trade in Pricing Try it free Try it free Login Try it free Careers at Joyous AVP Enterprise Sales Location United States Employment type Full time Location type Remote Department Sales
About Us (The Short Version) Joyous , is a New Zealand founded cloud-based AI platform that helps organisations get actionable feedback from large audiences through private, one-on-one chats at scale. The platform then automatically delivers a detailed action plan for leaders to execute, with no manual work required. This combination of speed, scale, and AI automation makes Joyous a more efficient, engaging, and action-oriented alternative to legacy survey tools, and far more dynamic than traditional focus groups or interviews. With a globally distributed team of remote first employees Joyous is already working with some of the world's largest organisations, like AT&T, T-Mobile, Nokia, KFC, Taco Bell and Pizza Hut to name a few. While we are a highly collaborative group of like-minded humans, our team can work in the way that suits them best. Why This Role Rocks You’ll be leading the charge in one of the most exciting and complex industries we serve - telco. This isn’t a maintenance role. It’s a builder role for someone who loves to open doors, create structure, and drive growth from the front. You’ll focus on enterprise-scale carriers, OEMs, contractors, and tower companies - connecting with senior executives across operations, transformation, and customer experience. And you’ll have the backing of a world-class team to help you win. What You’ll Be Owning (and Loving) Strategy, Alignment & Growth Define and execute a go-to-market strategy for the Americas telco segment. Build and expand executive-level relationships across Fortune 500 telco and infrastructure companies. Develop account plans, deal strategies, and growth playbooks for new logo acquisition and expansion. Collaborate closely with Product, Marketing, Partnerships, and Customer Success to ensure we deliver measurable value. Sales Execution & Leadership Lead enterprise-level sales cycles from prospect to close - navigating multi-stakeholder buying groups and long procurement processes. Apply MEDDPICC methodology to qualify, advance, and close deals with rigor and repeatability. Maintain disciplined pipeline hygiene and forecast accuracy through HubSpot (we’re sticklers for good data). Orchestrate internal deal teams across Solutions Engineering, Legal, and Finance. Coach, support, and inspire others on
the team to build momentum and consistency. Operational Excellence Drive a structured cadence of prospecting, outbound activity, and pipeline reviews to ensure continuous new logo creation. Use data, KPIs, and insights to guide decisions and improve performance. Deliver predictable results through disciplined territory management and consistent execution. Own your forecast - and make it one the business can depend on. Communication & Collaboration Confidently communicate complex value propositions to C-suite executives through compelling stories and data. Partner cross-functionally with Marketing and Product to shape messaging and solutions that resonate with customers. Be transparent and disciplined in your communication - internally and externally. Represent Joyous with authenticity and credibility at industry events and with strategic partners. A Bit About You 10+ years of enterprise sales experience with a record of exceeding quota and landing net-new logos. Deep experience in the telco vertical - you know the players, the procurement process, and the politics. Comfortable managing long, complex sales cycles and multiple stakeholder groups. Skilled at building trust with executive decision-makers and influencing strategic outcomes. Data-driven, disciplined, and operationally sharp - but also creative and people-first. Experience in early-stage or scaling SaaS startups a big plus. Willingness to travel as needed across the Americas.
How we work Remote-first, US-based Travel often to see prospects in person, including an annual kick off usually in New Zealand! Competitive salary, commission, and equity Flexibility, purpose, good humans A team that values progress over perfection, and conversation over command Sound like a fit? If you’re ready to help big telco brands transform how they listen, learn, and lead - let’s talk. 1. Tell us how to contact you: Name LinkedIn Profile Email Mobile/phone number 🇳🇿 +64 🇦🇺 +61 🇺🇸 +1 🇨🇦 +1 🇬🇧 +44 🇳🇱 +31 🇩🇪 +49 🇫🇷 +33 ────────── 🇦🇫 +93 🇦🇱 +355 🇩🇿 +213 🇦🇩 +376 🇦🇴 +244 🇦🇷 +54 🇦🇲 +374 🇦🇹 +43 🇦🇿 +994 🇧🇭 +973 🇧🇩 +880 🇧🇪 +32 🇧🇿 +501 🇧🇯 +229 🇧🇹 +975 🇧🇴 +591 🇧🇦 +387 🇧🇼 +267 🇧🇷 +55 🇧🇳 +673 🇧🇬 +359 🇧🇫 +226 🇲🇲 +95 🇰🇭 +855 🇨🇲 +237 🇨🇱 +56 🇨🇳 +86 🇨🇴 +57 🇨🇷 +506 🇭🇷 +385 🇨🇾 +357 🇨🇿 +420 🇩🇰 +45 🇪🇬 +20 🇸🇻 +503 🇪🇪 +372 🇪🇹 +251 🇫🇮 +358 🇬🇦 +241 🇬🇲 +220 🇬🇪 +995 🇬🇭 +233 🇬🇷 +30 🇬🇹 +502 🇬🇳 +224 🇬🇾 +592 🇭🇰 +852 🇭🇺 +36 🇮🇸 +354 🇮🇳 +91 🇮🇩 +62 🇮🇷 +98 🇮🇶 +964 🇮🇪 +353 🇮🇱 +972 🇮🇹 +39 🇯🇵 +81 🇯🇴 +962 🇰🇿 +7 🇰🇪 +254 🇰🇷 +82 🇰🇼 +965 🇱🇻 +371 🇱🇧 +961 🇱🇾 +218 🇱🇮 +423 🇱🇹 +370 🇱🇺 +352 🇲🇴 +853 🇲🇰 +389 🇲🇾 +60 🇲🇱 +223 🇲🇹 +356 🇲🇦 +212 🇲🇽 +52 🇲🇩 +373 🇲🇨 +377 🇲🇳 +976 🇲🇪 +382 🇲🇦 +212 🇲🇲 +95 🇳🇦 +264 🇳🇵 +977 🇳🇬 +234 🇳🇴 +47 🇴🇲 +968 🇵🇰 +92 🇵🇦 +507 🇵🇾 +595 🇵🇪 +51 🇵🇭 +63 🇵🇱 +48 🇵🇹 +351 🇶🇦 +974 🇷🇴 +40 🇷🇺 +7 🇸🇦 +966 🇸🇳 +221 🇷🇸 +381 🇸🇬 +65 🇸🇰 +421 🇸🇮 +386 🇿🇦 +27 🇪🇸 +34 🇱🇰 +94 🇸🇪 +46 🇨🇭 +41 🇹🇭 +66 🇹🇷 +90 🇺🇦 +380 🇦🇪 +971 🇺🇾 +598 🇺🇿 +998 🇻🇪 +58 🇻🇳 +84 🇿🇲 +260 🇿🇼 +263 Select your country code, then enter your number. 2. Tell us about you and why you’re interested in this role: Your story 3. Upload your resume: Upload File Max file size 10MB. Uploading... fileuploaded.jpg Upload failed. Max size for files is 10 MB. Thanks! We'll be in touch once we've reviewed your application. If you'd like to add anything else, please drop us a message: [email protected] Close Oops! Something went wrong while submitting the form. Joyous
Benefits home_work Flexible work You decide which hours you work, and where you work from. crib Joyous Parental Journey A revolutionary parental journey benefit created for all parents by Joyous parents. touchpad_mouse Home office A mechanical desk and peripherals to get your work-from-home space setup right. savings Stock options We want everyone to share in the success of Joyous - every employee gets allocated stock options. ecg Health insurance & counseling Health insurance coverage for all employees and unlimited free access to counseling services. calendar_month Flexible public holidays It's your choice to take any local or national public holiday on a day that is more suitable or relevant to you. calendar_check Joy days Six extra free company-wide days off per year to do whatever brings you Joy. apparel Merch Free Joyous merch when you join and each employment anniversary. Plus unlimited discounted merch. Try our new HR Engagement Model informed by Amy Edmondson and Mark Mortensen's latest research. Learn more handshake We create positive change for people. Joyous democratizes feedback so all voices can be heard equally. robot_2 AI to help people, not replace them. Our AI is only ever used to help leaders make sense of critical human thinking. volunteer_activism We treat everyone with kindness. Whether you are on the frontline, a leader, our customer or our partner. Overview Integrations Services Trade in Pricing AI J.01 Try it free Try it free Use cases Cost Optimizer Growth Accelerator Employee Experience Customer Experience Resources CEO blog Help center Podcast Joyfully Pathways Comparison calculator Company Contact us Merch Security Terms & Privacy Trust center Careers Media enquiries
Location
United States
Total raised
$14.7M
Last stage
Series A
Investors
Michael Carden
Co-Founder & Co-CEO
Philip Carden
Co-Founder
No applications, no recruiter spam. Just the intro.
A few questions to make sure this role is the right shape for you. Two minutes.
I write the intro, send it to the founder, and handle the back-and-forth.
If they’re a yes, I book the chat. You show up — that’s the whole job-hunt.