About the role
About OSOME We're Osome - an international fintech startup making the lives of entrepreneurs easier. We help thousands of businesses kick admin, accounting and bookkeeping out of their day-to-day, so they can spend more time on what's important to them. We've developed a unique solution that combines SaaS with a human-in-the-loop approach to provide full-fledged services in real-time. We’re experiencing rapid growth in both client base and team, which now comprises around 500 people across our offices worldwide. As we continue to scale, we’re looking for more bright minds who are excited to make a real impact by solving complex problems.
The Role: We have a strong, successful SDR team with solid inbound systems, good capacity, and reps who deliver. Now we need a leader who can take this function further - elevating
the team through better coaching, sharper skills development, and new outbound capabilities, while keeping the engine running at high performance every day. You own the SDR function end-to-end, reporting directly to the VP of Sales. You will strengthen what works, build what is missing, and raise the bar across the board: rep skills, qualification quality, pipeline velocity, and deal values. You work through Team Leaders and alongside reps - unlocking blockers, coaching live calls, diagnosing deals, and driving the daily activity that generates pipeline. This is a strategic and hands-on role. You partner with the VP of Sales on where to invest and what motions to develop. You collaborate with Sales, Marketing, Partnerships, and RevOps to improve lead quality, handoffs, and conversion. And you are equally the person who jumps into a rep's pipeline review and helps them figure out how to move a stuck lead forward.
What you'll do: The SDR function: team performance, playbooks, qualification frameworks, routing, SLAs, and success metrics. • Elevating the existing team: skills development, structured training, coaching cadences, and clear career progression paths from SDR to AE and beyond. • Building a systematic outbound capability on top of the strong inbound foundation - prospecting sequences, cadence frameworks, and multi-channel strategy (call, email, LinkedIn, WhatsApp, WeChat). • Pipeline generation targets and influenced revenue - quantity, quality, and velocity. • Day-to-day operational leadership through Team Leaders: daily standups, pipeline reviews, activity management, and hands-on support unlocking issues for reps. • Operational infrastructure: funnel analytics, capacity planning, and real-time reporting in Looker and HubSpot. • AI-driven productivity: generative AI, agentic automation, lead enrichment, and intelligent personalization across