About the role
About Kombo
Kombo is building the unified API for HR, payroll, and recruiting systems. Instead of companies spending months integrating with dozens of different systems, they can integrate once with Kombo and instantly connect to over 160 platforms. We abstract away the complexity of handling different data schemas, authentication methods, and API quirks.
Since going through Y Combinator in 2022, we’ve:
- Raised $30M+ of funding from Y Combinator, Acadian Ventures, 468 and other investors
- Grew from 0→ $10M+ ARR and hundreds of customers (growth-wise among the ~top-5% of VC-backed startups)
- Scaled to process data for the equivalent of 10% of Germany's workforce
- Grew to a team of 50+ team members (pictures!) in 2x offices
Kombo is an international company by default. We operate across two main hubs (NYC 🇺🇸 and Berlin 🇩🇪) and work with a globally distributed team representing 20+ nationalities.
Why Support at Kombo Matters
At Kombo we care A LOT about excellent support for our customers to a degree that is unusual. We do so because fundamentally we view excellent support as a competitive advantage.
How this looks like in practice is that
- we win G2 badges for best support in our category
- we get customer love for our support weekly and even frequently hear that our support is the best that our customers ever experienced (across all products they have used)
- “Support quality” is one of the top 3 reasons companies choose Kombo
As we scale our presence in the US market, our current setup (support team rotating to the NYC office) is reaching its limits. To maintain our standard, we’re extending our existing team into the US and Germany.
What You’ll Be Working On
